K HARISH

• Lead workplace operations, facilities management, and employee services across multiple corporate and operational locations, ensuring seamless workplace experiences and service excellence.

• Partner with senior business leaders to align workplace strategies with organizational growth, occupancy requirements, workplace transformation initiatives, and business continuity objectives.

• Direct multidisciplinary workplace teams comprising Facility Managers, Project Managers, Maintenance Managers, and outsourced service partners, fostering accountability, collaboration, and continuous improvement.

• Oversaw integrated facility management (IFM) partners and workplace vendors, ensuring compliance with KPIs/SLAs and contractual obligations while fostering continuous service improvements.

• Drove workplace modernization initiatives through digital transformation, building automation, predictive maintenance, and smart workplace technologies that enhanced operational efficiency.

• Lead workplace readiness planning for business growth, expansion projects, site transitions, and infrastructure enhancement initiatives.

• Manage annual operating budgets, forecasting processes, financial governance, and cost optimization programs while maintaining service quality standards.

• Develop and implement crisis management, emergency preparedness, business continuity, and workplace safety programs across locations.

• Championed sustainability and ESG initiatives, focusing on energy optimisation, waste reduction, and renewable energy adoption to align with LEED standards and promote environmental stewardship.

• Establish executive stakeholder governance forums and business review mechanisms to ensure alignment of workplace services with evolving business priorities.

• Policy Implementation: Developing, implementing, and enforcing policies and procedures to ensure efficient facility & administrative operations. This includes policies related to security, safety, maintenance, transportation, employee services, event management and general administrative functions.
• Managed administrative functions to ensure smooth operations within the facility.
• Coordinated facility-related activities to improve operational effectiveness and support overall organisational goals.
• Safety & Compliance - ensuring a safe operating environment in a technology center by adopting to Regulatory compliance, organizational safety aspects, training programs on best practices and emergency preparedness.
• Maintenance & Repair - oversee repair & maintenance of equipment including, Preventive Maintenance, Repair management, equipment Upgrades to enhance efficiency and optimise energy.
• Managed budgets to ensure cost-efficient operations through monitoring and controlling costs, creating financial plans aligned with current and future facility needs.
• Technology Integration: Incorporating technology into facility management to improve efficiency. This includes using Building controls & facility management software.
• Continuous Improvement: Periodic monitoring of performance metrics to identify areas for improvement, process efficiency, professional development of members.
• Facilitated communication with stakeholders, including employees, management, and external partners, by implementing satisfaction surveys (NPS) to gather feedback and enhance facility operations.
• Environmental Impact - focus on environmental impact would include, Energy optimisation, Water management, Waste management & Water recycling.
• Expat management: Providing comprehensive support, addressing challenges proactively, and fostering a culture of inclusivity and adaptability.
• (Engineering, R&D Center & Digital Transformation)

• Budget management - Managed budgets to ensure cost-efficient operations by monitoring and controlling operational costs, creating financial plans to support ongoing and future facility needs.
• Space management - Optimised operational flow and productivity through layout planning, maximising space utilisation, and overseeing expansion and renovation projects.
• Maintenance & Repair - Oversee the maintenance and repair of common infra equipment including, Preventive Maintenance, Repair management, Evaluate equipment Upgrades to enhance efficiency and productivity.
• Safety & Compliance - Ensuring a safe operating environment in a factory setup by taking care of Regulatory compliance, adoption of regulatory and organizational safety aspects, training programs on best practices and emergency preparedness.
• Environmental impact - Focused on environmental sustainability through energy optimisation, water management, waste management, and water recycling initiatives.
• Communication - Effective communication with relevant stakeholders including employees, management, and external partners. Coordination with appropriate teams to handle the task efficiently and effectively. Establishing feedback mechanisms to gather input from employees and stakeholders to improve facility operations.

• Handled critical projects from conceptualisation to final implementation, ensuring alignment with organisational objectives.
• Implemented digital solutions for facility and administrative services to improve operational effectiveness and service delivery.
• Established uniform standards and deliverables across organisation to ensure consistency and quality.

• Identified competence gaps through skill matrix evaluation and structured training programs to enhance skill levels.
• Development of training programs that cater to the diverse needs of the workforce, covering areas such as safety protocols, technical skills, regulatory compliance, and customer service.
• Coordinate and collaborate with department heads to understand their specific training needs and tailor programmes accordingly.
• Conduct on-job and classroom training sessions for enhancing the knowledge levels of the facility teams.
• Assess the training effectiveness by analysing data on employee performance and feedback to determine the impact of the training.
• Liaison with OEM for specialised technical training.

• Identified competence gaps through skill matrix evaluation and feedback from departmental heads, then planned targeted training programmes to elevate skill levels of F&B team.
• Delivered targeted training programs for department heads and executives to improve management effectiveness.
• Conducted on-the-job and classroom training sessions for food & beverage team, enhancing their operational capabilities.
• Assessed training effectiveness by analysing employee performance data and feedback, ensuring alignment with training objectives.
• Development of training programs for food & beverage teams including food production.

• Designed, planned and taught lectures based on curriculum requirements and exams.
• Used diverse teaching methods, including lectures, presentations and class activities to deliver curriculum.
• Instructed students on principles of food and beverage production, fostering practical skills for industry readiness.
• Mentored students to support achievement of target grades.

GPA: 8.10

GPA: 7.6