K. Vishnu Prasad

Accomplished SQA Manager with over 18 years of IT industry experience, specializing in software testing and quality assurance. Expertise in test planning, execution, and defect reporting across diverse sectors such as Media, HR, and Telecom. Proficient in Agile methodologies and open-source test automation tools, delivering high-quality results. Recognized for exceptional leadership and communication skills that foster effective team collaboration and drive project success.

• Diploma in Software Testing from Alison Virtual Learning
• Certified Software Tester from IACT GLOBAL, New Delhi
• Certified Software Quality Analyst from Brainbench.com

GlobalData

#1.Title  : Intelligence Centers and Media sites

Duration  : May 2011 – till date           (12 years+)

Client : Timetric,Canadean,NRI and WMI, UK

Domain   : Media

Description : This project consists of a large group of websites in production. These sites are known as Intelligence Center sites (or IC sites) and media sites. Each intelligence center site covers an insight into particular industry related data. These industries are typically construction, travel & tourism, insurance , wealth, packaging,ingredients,food services, beverages etc  thus addressing each client's specific business needs. These sites are accessible to users who are paid subscribers only.These sites are backend by internal CMS tools and Access Management System tool.

On the other hand, each mediasite doesn’t necessarily require subscription. There are more than 100 sites which are maintained in this group. These sites contain lot of data which was migrated from existing production sites. At a later stage, the data will be updated from internal Data Management System (DMS) tools. Data posted in DMS tools will be tagged to particular sites and particular industry level nodes only after which it is reflected on frontend sites.

Roles and Responsibilities:

As a Manager SQA, Associate QA Manager and Lead SQA, I have been involved in the following:

· Collecting requirements from management and clients

· Preparing test strategy, test plans and Test sign off .

· Preparing and executing automation and manual test plans.

· Making the team follow test design techniques and maintain defect reports.

· Reviewing & updating test scripts,test summary reports and user manuals prepared by team.

· Involving in system testing along with testing team.

· Performing automation testing for smoke and regression tests.

· Following up with development team for bugs and UAT feedback closures

· Participating in conference calls with clients and review meetings with project teams.

Dev Platform : C#,Asp.net, MVC, Tableau, Pentaho and Elastic search.

Test platform : Windows 10, Selenium, various browsers and JIRA (bug tracking tool)

#2. Title : Sales order regeneration

Duration  : May 2011 – Dec 2013           (2 ½  years)

Client : Salesforce

Domain : CRM

Description : This project is all about regenerating Salesforce orders followed by updating order line item status and prospect lead SIC status. The system was designed with a trigger that creates an order when the lead gets set to ‘Booking Received’ then the lead gets locked. This functionality is based upon original requirement. Finance team have recently changed the procedures for order approval and have introduced a ‘Clean up required’ function. The finance team unlocks the lead so that the salesperson can change aspects of the lead including changing products. Adding new products to the lead doesn't currently retrigger the order record. It is currently upto the administrator to retrigger the order.

Roles and Responsibilities:

As a Salesforce administrator , I was involved in the following:

· Receive notifications from salesforce.com for orders regeneration.

· Regenerating the orders which are cleaned up (i.e which are set to Booking Received)

· Updating the status of all Order Line Items when the order has been set to Booking Approved.

· Updating the prospect lead SIC lookup field with a value stored in an another field.

· Uploading the updated status for all sales orders through Apex data loader tool.

· Responding to the queries of Salesforce users and clients.

Mail.com Media Services Pvt Ltd:

#3.Title   :  Online production maintenance (websites in wordpress)

Duration   : June 2010 – April 2011        (11months)    Client  : Mail.com Media Corporation (MMC), Los Angels (USA)

Domain   : Media & Entertainment.

Description :This project contains five web portals under the client’s portfolio which are www.hollywoodlife.com,www.deadline.com,www.movieline.com,www.tvline.com and www.bgr.com. While the three websites hollywoodlife.com, deadline.com and movieline.com provide breaking news,gossip news,movie reviews,award ceremonies of Hollywood’s film stars and celebrities,the website tvline.com provides latest news and reviews of hollywood’s television soaps and the website bgr.com (earlier known as boygeniusreport.com) is one of the top mobile & gadget sites in the world which provides breaking stories in the mobile gadgets across the globe. All these websites provide entertainment and news to the internet users which have been developed in wordpress (PHP ).

Roles and Responsibilities:

As a QA engineer , I was involved in the following:

· Involved in testing the websites on desktop and mobile browsers.

· Involved in functional and User Interface testing.

· Involved in regression and compatibility testing.

· Involved in defect reporting through redmine (internal management ) tool.

· Prepared and executed test cases for each new requirement and change request.

· Participated in review meetings with project team.

Dev Platform : PHP (wordpress)

Test platform : Windows XP OS, various browsers, SDK mobiles, Redmine (management tool).

#4. Title      : Online production maintenance (website in .net )

Duration      : June 2009 – May 2010  (1 year)

Client     : Mail.com Media Corporation (MMC), Los Angels (USA)

Domain     : Media & Entertainment

Description   : This project is called “Darwin” under which the web portal www.mail.com is maintained. The Mail.com portal is MMC's core property and it serves not only as the primary source for the latest worldwide news and events, but also as a direct gateway to MMC's lifestyle brands including entertainment-focused websites such as Hollywoodlife.com, Deadline.com, Movieline and OnCars.com– the cutting-edge automotive site, as well as a variety of other content destinations and brands that collectively offer an unrivaled spectrum of content categories including; news, entertainment, politics, sports, health, science and technology, shopping, fashion, careers, travel, dating, and real estate

In addition to its portal and content destinations, Mail.com offers consumers an unparalleled selection of 500 domains from which to select their email address. Consumers can choose a domain that fits their lifestyle, profession, location, or personality, and through this personalization, their email address can become an expression of who they are, or where they are from. This website is developed in dot net environment.

Roles and Responsibilities:

As a QA engineer, I was involved in the following:

· Involved in functional and User Interface testing.

· Involved in regression and system testing.

· Involved in performance and compatibility testing.

· Involved in testing the portal through region specific proxies (Indian, US and UK).

· Involved in defect reporting through Request Tracker (internal tool).

· Prepared and executed test cases for each new requirement and change request.

· Participated in review meetings with project team.

Dev Platform : ASP.net, C#, Web services, Windows services, Sql server 2005.

Test platform : Windows XP OS, various browsers, Request Tracker (internal tool for bug tracking).

#5. Title : Mail.com Portal Redesign

Duration : March 2009 – May 2009    (3 months)

Client : Mail.com Media Corporation, Los Angels (USA)

Domain : Entertainment and News

Description :

This phase involves redesigning of the portal www.mail.com in it’s look and feel and functionality. The new portal is a refreshing one from the old one. The changes are in terms of layout, modules, categories,header, footer,gallery,article pages,feeds etc. This change involves more of Graphical User Interface and some sort of functional add-ons. Both the older and newer versions of the portal were developed in dot net environment.

Roles and Responsibilities:

As a QA engineer, I was involved in the following:

· Involved in functional and User Interface testing.

· Involved in regression and compatibility testing.

· Involved in testing the portal through region specific proxies (Indian, US and UK).

· Involved in defect reporting through Request Tracker (internal tool).

· Prepared Test Plan and Requirements Traceability Matrix (RTM).

· Prepared test cases using Project Requirement Document (PRD) & executed them.

· Participated in conferences and review meetings with project team.

Dev Platform : ASP.net, C#, Web services, Windows services, Sql server 2005.

Test platform : Windows XP OS, various browsers, Request tracker (internal tool for bug tracking).

#6. Title : Mail.com Email Registration

Duration : Dec 2008 – Feb 2009   (3 months)

Client : Mail.com Media Corporation, Los Angels (USA)

Domain : Entertainment and News

Description :

This project typically contains registration of a new user(client) who chooses to sign up from the portal www.mail.com. The user whoever fills in the registration form with valid details( as specified in the form) gets username and domain of his or her choice. For non-successful signups, the user will be prompted with proper error messages and alternative suggestions. During this registration path (named as ‘Regpath’) , many validations are required to complete the registration such as valid username and password, minimum age criteria, valid date of birth, verifying captcha etc. The user can choose either free email or premium email. The premium email registration requires valid credit card details to be charged for billing monthly or annually.

Roles and Responsibilities:

As a QA engineer, I was involved in the following:

· Involved in functional and regression testing.

· Involved in testing the portal through region specific proxies (Indian, US and UK).

· Involved in defect reporting through Request Tracker (internal tool).

· Prepared Test Plan and Requirement Traceability matrix (RTM).

· Prepared test cases using Project Requirement Document (PRD) & executed them.

· Participated in conferences and review meetings with project team.

Dev Platform : ASP.net, C#, Web services, Windows services, Sql server 2005.

Test platform : Windows XP OS, various browsers, Request tracker (internal tool for bug tracking).

Core Projects & Technologies Ltd:

#7. Title  : Child Tracking System (CTS)

Duration  : Oct 2008 – Dec 2008       (3 months)

Client : State Govt of Jarkhand

Domain : Education

Description : This product was developed as a child tracking system to track each and every child by name (0-18yrs), map them to respective household, track their progress in school class wise, track number of children out of school and the ones never ever enrolled in school. The objective is to build the above database and then plant IT tools to monitor day to day progress for achieving Universal Elementary Education (UEE) in the state.This project would help to capitalize, as we know even in one of the most backward communities, there are innate strengths and resources of spirit and aspiration that can be tapped and enhanced. CTS product aims to overcome all of this hurdles in the State for it’s respective districts, villages and schools.

#8. Title  : Programme Management Information System (PMIS)

Duration : June 2008 – Sept 2008       (4 months )

Client : State Govt of Jarkhand

Domain : Education

Description : This product is developed to track the expenditure against the budgeted amount for all of the State government's SSA (Sarva Shiksha Abhiyan – “Education for All”) related programmes and activities separately. The interventions proposed in this shall be adhered to the Programme norms and the activities will be clearly mentioned in the plans with unit costs, physical targets and the total outlay for each activity in the plan. This product would help in identifying the source of funds, fund flow, expenditure incurred, budget for the year, Anticipated progress etc from the State to it’s respective districts and villages and schools.

Roles and Responsibilities:

As a Team member , I was involved in the following:

· Involved in execution of test cases.

· Involved in defect reporting through Quality Center.

· Prepared test cases using Software Requirement Specification document.

· Participated in review meetings with project team.

Dev platform : Java/J2EE, Sql server 2000.

Test platform : Windows XP and Quality Center 9.2.

#9. Title : ExpressHR

Duration : March 2008 – May 2008      (3 months)

Client : ExpressHR, UK

Domain : HR

Description  :ExpressHR is a leading provider of recruitment vendor management in which technology is delivered using an innovative "Software as a Service" (SaaS) model for permanent, temporary and contract employees in UK. It's software is a highly customizable, fully integrated platform for recruitment vendor management, on-line timesheet management and processing. ExpressHR’s software has three solutions integrated with each other, i.e, EngageHR ( Front Office Solution ), TimesheetHR ( Back Office Solution ) and ITS ( Issue Tracking System ).The application workflow is defined based on the roles and responsibilities of each and every actor in the system with their interdependencies.They are 1. Client Organization (LM Line Managers) 2. Managed Service Provider (RM Recruitment Managers), 3.Supplying Agencies (SUPP Suppliers).

Roles and Responsibilities:

As a Team member , I was involved in the following:

· Involved in re- testing the defects (called tickets) in the build.

· Involved in preparing System Testing Status Reports.

· Involved in defect reporting through Quality Center.

· Participated in status and review meetings with project team.

Dev platform : Asp.net, C#, Sql server.

Test platform : Windows XP, Issue Tracking System and Quality Center 9.0

Tech Mahindra Ltd:

#10. Title : Customer Centric Platform (CCP)

Duration   : August 2007 – Feb’ 2008.      (7 Months)

Client  : British Telecom, UK

Domain  : Telecom

Description  : ‘Customer Centric Platform’ is a new line type of BT Retail (British Telecom Retail) and an extended version of WLR 3 (Wholesale Line Rental) product . This product is based on various Lines of Business (LOB’s), including Broadband, PSTN (Public Switched Telephone Network), BT Vision etc. This is supported by an order provision on front-end applications (Oneview and Bt.com) with the involvement of many internal components and tested on different versions of environment. This end-to-end solution is used by the agents for the consumers who request for the above products.

Roles and Responsibilities:

As a Team member , I was involved in the following:

· Understanding the design documents and project requirements.

· Executed the test cases as per the requirements and achieved the project deadlines.

· Provided test data for my team members as per their requirements.

· Prepared up-to-date status reports.

· As a Defect Analyst, I had performed the following tasks:

· Arranged conference calls over the phone and discussed issues.

· Contacting the defect owners (both developers and testers)

· Contacting various component owners for solutions.

· Extracting defects from the Quality Center and chasing the defect owners for updates.

· Preparing and sending the defect status report to higher management on day-to-day basis.

Dev platform : Siebel 7.8 (Oneview) & Geneva.

Test platform : Windows XP and Quality Center 9.0 (for test management).

#11. Title : Wholesale Line Rental (WLR3 )

Duration : Jan 2006 – June 2007.       (1 ½ year)

Client : British Telecom, UK

Domain : Telecom

Description   : This project specifies an end-to-end solution for the consumers who contact agents  for provision of new PSTN connections, cease an existing one, raise fault report, create billing account through three streams, namely Trouble to Repair, Lead to Cash and Billing aspects of the WLR3 product set. This solution will follow the directives of Ofcom by BT and will comply with the undertakings of the TSR(Telecom Strategic Review), in which a principal of Equivalence of Input (EOI) is followed.  Right from Customer’s Contact Creation/Search Customer, the process will be continued till the Order is closed on OneView. The order journey, with and end-to-end perspective, takes place with the involvement of various components inc., OpenReach, OFS, Vitria Hub, Protect, ASC etc.

Roles and Responsibilities:

As a Team member, I was involved in the following:

· Prepared test cases using High Level Design (HLD) documents.

· Written test cases as per the requirements in the form of modules.

· Participated in review meetings with project team.

· Performed assembling and execution of the E2E scripts on Oneview and Bt.com.

· Provided data for the team members as per the requirements.

· Prepared and raised defects into Quality Center and VMS.

· Prepared daily status reports.

Dev platform : Siebel 7.8 (Oneview) & Geneva.

Test platform : Windows XP, Quality Center 9.0 & VMS.