Kailasnath Dilipkumar
Navimumbai
Summary
Operation Manager with robust knowledge in managing business operations. Proven ability to streamline processes, enhance productivity and implement operational strategies for business growth. Strengths include strategic planning, team leadership, problem-solving and decision-making skills. Previous roles have consistently resulted in improved efficiency and cost reduction measures in operations.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
14
14
years of professional experience
Work History
Operation Manager
JPM & DJM ESPL affiliated with Stewart Title
10.2015 - Current
- Working as a Operation Manager
- Worked as an AMO, Team Lead and Senior Title Examiner (residential and commercial property)
- Streamlined operations by implementing efficient workflows and processes.
- Managed cross-departmental collaboration to enhance productivity and communication.
- Overseeing the workflow, distributing tasks, and ensuring everything is completed on time with the support of the team.
- Skilled in using examination tools such as Data Trace, Title Point, ResWare, TDI, Title Search and Deed Plotter.
- Conducted regular meetings with department heads to review progress towards operational goals.
- Understanding foreclosure files, Tax Search, bankruptcies, judgments, and liens and HOA in the USA.
- Led training programs to develop team skills and operational knowledge.
- Analyzed operational performance metrics to identify areas for improvement.
- Monitored performance metrics to identify areas of improvement in operational efficiency.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
Finance Controller, Admin and Leading Sales team
JB Infra Pvt Ltd
Mumbai
01.2014 - 09.2015
- Managed financial reporting processes for JB Infra Pvt Ltd.
- Analyzed variances between budgeted and actual expenditures regularly.
- Implemented cost-saving measures to optimize operational efficiency within the finance department.
- Developed and maintained effective internal control systems to ensure accuracy of financial reporting.
- Maintained records of fixed assets including depreciation schedules.
- Negotiated contracts with vendors while ensuring favorable terms are obtained.
- Collaborated with team members to achieve sales goals.
- Handled customer complaints and resolved issues effectively.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
Associate
State Street Syntel Service Pvt Ltd
Mumbai
02.2012 - 10.2013
- Worked as an Associate for Global Transaction Processing team.
- Specialized in Electronic Trading through MCH and Manual Trade Processing, also authorization of trades.
- Knowledge about SWIFT Codes and Instruction for Trade Setup.
- Running Macros and authorizing trade transaction.
- Worked in all currency market e.g.: EUR, GBP, USD, INR etc.
- Experienced in Trade setup tool Global Transaction Management Processing (GTM).
Education
B.com -
KBP college
MumbaiHSC -
GHSS
KeralaSSC -
JMPHS
KeralaSkills
- Operational strategy
- Performance analytics
- Financial analysis
- Project management
- Team leadership
- Problem solving
- Effective communication
- Employee training
- Workforce planning
- Safety management
- Financial administration
- Employee engagement
- Operational efficiency
- Manage operations
- Cost reduction
- Staff development
- Direct sales
- Sales coaching
- Contract negotiation
- Hiring and onboarding
- Problem-solving abilities
- Risk management
Risk Management
- Evaluate the data and assign it to colleagues promptly based on their skills and the specified deadlines
- Recognize the primary contributor and enhance the capabilities of less experienced colleagues
- Identifying incomplete data as a red flag and returning it for validation
- Providing instructions regarding time management and guiding colleagues
- Regularly providing updates and addressing errors through discussions
- Ensure that the data is verified both prior to and following the deadline
- Follow up with the Deadline
Personal Information
- Date of Birth: 05/28/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Additional Qualifications
- MS office
- Tally ERP 9
- Power BI experience
- Excel Dashboard creator
Languages
Malayalam
First Language
English
Proficient
C2
Hindi
Proficient
C2
Tamil
Intermediate
B1
Marathi
Proficient
C2
Disclaimer
I hereby declare that the details and information provided above all are true and correct to the best of my knowledge and belief.
Timeline
Operation Manager
JPM & DJM ESPL affiliated with Stewart Title
10.2015 - Current
Finance Controller, Admin and Leading Sales team
JB Infra Pvt Ltd
01.2014 - 09.2015
Associate
State Street Syntel Service Pvt Ltd
02.2012 - 10.2013
B.com -
KBP college
HSC -
GHSS
SSC -
JMPHS