13, 2, Front office & Front office Executive, Controlled and analyzed data entry points of guest details., Taking care of incoming call, provide basic information., Greet everyone who enter, to create positive interaction., Analyzed previews guest complain feedback., Trained and developed the front office / valet staff., Duties include opening and closing shifts in Front office., Work with other Management Personnel to plan marketing, Advertising and any special functions., Handling the Function private party if requested special service for the guest., 11, F & B Executive, Consistently offer professional, friendly and engaging service., Assist guests regarding menu items in an informative and helpful way., Follow outlet policies, procedures and service standards., Have full knowledge of beverage lists and promotions., Have full knowledge of all menu items, garnishes, contents and preparation methods., Follow all safety and sanitation policies when handling food and beverage., Other duties as assigned., To ensure that the service is provided with the right speed skill and knowledge specification., Maintain Monthly Inventory Report (Cutlery, Crockery, Glassware)., Trained the new Staff and give them proper knowledge about restaurant SOP., Daily Basis Meeting with Captain and Sr stewards. Attending Briefing., Maintain the profit and loss Report.