Prallin Kumar Swain
Bangalore
Summary
Dynamic Operations Manager with extensive experience at Terrier Security Services, adept in problem-solving and team leadership. Proven track record in enhancing operational efficiency, managing client audits, and ensuring regulatory compliance. Skilled in contract negotiation and employee training, driving performance metrics to exceed organizational goals. Dedicated operations manager who is dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations, and increase productivity. Detailed approach to maintaining a high threshold for business operations.
Overview
14
14
years of professional experience
Work History
Operation Manager
Terrier security services(I) Pvt ltd
Bangalore
03.2024 - Current
Asst Operation Manager
Q Terrier security services(i) Pvt ltd
Bangalore
07.2023 - 03.2024
Field Manager
Q Terrier security services(i) Pvt ltd
Bangalore
01.2022 - 06.2023
Field officer
Q Terrier security services(i) Pvt ltd
Bangalore
02.2018 - 12.2021
Security Officer
Terrier security services(I) Pvt ltd
Rourkela
10.2016 - 12.2017
Security Supervisor
Terrier security services(I) Pvt ltd
Rourkela
03.2013 - 09.2016
Security Guard
Terrier security services(I) Pvt ltd
Bangalore
02.2011 - 01.2013
Education
PUC -
01.2004
GPA: 62.43%
S.S.L.C -
01.2002
GPA: 60.7%
Skills
- Problem solving
- Negotiation
- Analytical skills
- People management
- Team leadership
- Client audits
- Documentation maintenance
- EHS procedures
- Billing preparation
- Emergency management
- Operations management
- Training sessions
- COVID-19 protocols
- Site management
- Project management
- Budget management
- Regulatory compliance
- Process improvement
- Operational strategy
- Customer service
- Performance metrics
- Employee training
- Effective communication
- Scheduling and planning
- Operational efficiency
- Employee relations and conflict resolution
- Sales background
- Customer relationship management
- Customer relations specialist
- Process improvement strategies
- Communication improvements
- Contract negotiation
- Incidents management
Languages
- Hindi
- English
- Kanada
- Odia
Disclaimer
I hereby declare that the above information is correct to the best of my knowledge and belief.
Personal Skills Experience
- Proven strength in problem solving.
- Negotiation & analytical skills.
- Achievement oriented with excellent people management skills.
- Inspiring nature and enthusiastic team leader.
- Basic computer knowledge (MS Office) with typing speed of 25 w/min.
- Handling client audits, maintaining related documentation and sharing required evidences.
- EHS and work permit procedures and vendor’s safety protocols.
- Maintaining safety equipment at sensitive areas.
- Knowledge of fire & safety and its operation.
- Worked in preparing employees & non-employees badging and its process.
- Preparing monthly guarding staff billing and its process.
- Appreciated twice by ABB management for documentation maintenance and good performance.
- Corporate visitor management and emergency management.
- Key management and parking management.
- Conducting training sessions to team on COVID-19 precautions and measures.
- Maintaining 20 sites along with 600 manpower.
Personal Information
- Father's Name: Mr. Narayan Swain (Late)
- Date of Birth: 12/13/85
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Operation Manager - Terrier security services(I) Pvt ltd
03.2024 - Current
Asst Operation Manager - Q Terrier security services(i) Pvt ltd
07.2023 - 03.2024
Field Manager - Q Terrier security services(i) Pvt ltd
01.2022 - 06.2023
Field officer - Q Terrier security services(i) Pvt ltd
02.2018 - 12.2021
Security Officer - Terrier security services(I) Pvt ltd
10.2016 - 12.2017
Security Supervisor - Terrier security services(I) Pvt ltd
03.2013 - 09.2016
Security Guard - Terrier security services(I) Pvt ltd
02.2011 - 01.2013
Sri Jaganath Mahavidyalaya - PUC,
Angeswarpada Highschool - S.S.L.C,
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