KAJAL PAWAR
Thane
Summary
Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
Overview
9
9
years of professional experience
Work History
Sr. CSE
Teleperformance Global Services ltd
Mumbai
09.2021 - 10.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Adhered to HIPAA regulations when handling confidential patient information.
Junior Accountant
ATHARVA SATARA ENTERPRISES
Mumbai
09.2019 - 03.2020
- Purchase Entry, Sales Entry, Journal Entry, Petty Cash, Bank Reconciliation, GST, Tally
- Reviewed and reconciled discrepancies in accounts and financial documentation.
- Reviewed and reconciled month-end totals to deliver timely and accurate financial information reporting.
Back Office
HEM CORPORATION COMPANY
09.2018 - 08.2019
- Purchase Bill Purchase Order, Calling to Customer, Payment Follow up
Computer Operator
SUVIDHA MEDICAL & GENERAL STORES
03.2014 - 07.2016
- Maintained positive working relationship with fellow staff and management.
- Maintained records of all operational activities including budgeting, staffing, scheduling.
Education
Bachelor of Commerce - Accounts
Asmita Girls Collecge
Mumbai, India04-2017
High School Diploma -
Asmita Girls College
Mumbai, India02-2014
Skills
- MS Word
- MS Excel
- MS PowerPoint
- Internet
- Data Entry
Personal Information
- Date of Birth: 07/17/96
- Gender: Female
- Nationality: Indian
Languages
English, Hindi & Marathi
Hobbies and Interests
Listening music
Disclaimer
I hereby confirm that the information and particulars above are true and correct.
Timeline
Sr. CSE
Teleperformance Global Services ltd
09.2021 - 10.2022
Junior Accountant
ATHARVA SATARA ENTERPRISES
09.2019 - 03.2020
Back Office
HEM CORPORATION COMPANY
09.2018 - 08.2019
Computer Operator
SUVIDHA MEDICAL & GENERAL STORES
03.2014 - 07.2016
Bachelor of Commerce - Accounts
Asmita Girls Collecge
High School Diploma -
Asmita Girls College
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