Kalaivani J
Paralegal Head For India And EMEA Regions
Chennai,TN
Summary
I, as a Head, Paralegal, am responsible for maintaining the legal repository for various type of agreements and for accurate and timely maintenance of the Contract Management Life Cycle System including but not limited to “electronic and manual signature process, order entry process and document filing” etc., and to achieve internal customer satisfaction with a goal to minimize sales cycle time during this process, through having continuous interaction with all the key stake holders across globe.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Head Paralegal for India and EMEA Regions
Sutherland
Chennai
03.2014 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Drove operational improvements which resulted in savings and improved profit margins.
- Delivered services to customer locations within specific timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized three global legal meets, two in Chennai, one in Kochi
- Developed team communications and information for meetings.
- Worked flexible hours across night, weekend and holiday shifts.
- Led projects and analyzed data to identify opportunities for improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Conducted research, gathered information from multiple sources and presented results.
- Managed team of 10 employees, overseeing hiring, training and professional growth of employees
- Presiding Officer of internal POSH Committee - created healthy working environment that enables employees to work without fear or prejudice, gender bias and sexual harassment
- Led CSR activities of company for Chennai region
Administrative Officer
Vels University
Tindivanam
05.2009 - 05.2011
- Standardized office structures and processes to promote collaboration and increased performance.
- Managed over 100 employees from team
- Executed record filing system to improve document organization and management.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Created, prepared and delivered reports to various departments.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Team Manager for Credit Card Division
Team Online Private Limited, an Associate of Standard Chartered Bank
Chennai
02.2005 - 01.2009
- Managed over 18 employees; 12 from Tele-Marketing Team; 6 from Tele-sales executive team
- Resolved problems, improved operations and provided exceptional service.
- Worked with customers to understand needs and provide excellent service.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Bio-Chemistry
Ganapathy SeethaiAmmal College
06.1996 - 04.1999
MBA - Human Resources Management
Pondicherry University
04.2001 -
LLB - Law
Sri Venkateswara University
04.2001 -
Advanced Diploma in Computer Applications -
NIIT
04.2001 -
Skills
Performance tracking and evaluations
Forecasting and cost tracking
Information gathering and analysis
Image formation and display expertise
Sensitive information handling
Positive and engaging demeanor
Use reason even when dealing with emotional topics
Demonstrate accuracy and thoroughness
Accountable for creating impact and opportunities for others to shine
Accomplishments
Best Employee Award
Never Say Die Attitude Award
Mrs. Dependable Award
Only woman in Asia to have completed a longest solo ride in the shortest time duration - under Limca and Asia Book of Records
Longest Journey by woman rider Solo - India Book of Records
WOW award by Rotary Club of Gems
Inspiring Woman Award
Timeline
Head Paralegal for India and EMEA Regions
Sutherland
03.2014 - Current
Administrative Officer
Vels University
05.2009 - 05.2011
Team Manager for Credit Card Division
Team Online Private Limited, an Associate of Standard Chartered Bank
02.2005 - 01.2009
MBA - Human Resources Management
Pondicherry University
04.2001 -
LLB - Law
Sri Venkateswara University
04.2001 -
Advanced Diploma in Computer Applications -
NIIT
04.2001 -
Bachelor of Science - Bio-Chemistry
Ganapathy SeethaiAmmal College
06.1996 - 04.1999