Summary
Accomplished Hospitality professional with 17 years of experience in 5-star hotels with international chains. Very good situation handling and guest service skills. Utilize my operational and planning skills through experimental learning, hands on my management approach, adaptability and perceptive ability to enhance my performance to achieve quantifiable results.
Overview
1
1
Language
19
19
years of professional experience
Work History
Food and beverage manager
Novotel Jaipur Convention Centre Jaipur Exhibition & Convention Centre
05.2026 - Current
Assistant Food and Beverage Manager
Marriott International
09.2023 - 05.2026
- Managing a staff of 96 in the front-of-the-house team including baristas, bartenders, servers, bussers, hosts, supervisors and Managers, Handled the operation of 3 restaurants, 1 bar, 10 banquet halls, and 2 massive lawns with a combined area of 1.5 lakh sq. feet. Helped team in managing the events during wedding session with both the lawns being sold in same meal period.
- Provided a professional, advisory, and executive support service to the General Manager to assist in meeting strategic goals, provided guidance and direction to subordinates, including setting performance standards and monitoring performance, coordinate with audit and business teams to ensure compliance with established procedures Managed Food and beverage Inventory with overall ordering and receiving accountability (including cleaning, liquor, beer, wine, and food). Worked with sales to manage the development of new products and services. Manage everyday operations, accounting and financial matters of the F&B store. Supervise employee activities to confirm to established standards and policies. Identify and rectify operational, financial and employee issues. Assist in recruitment, performance review, and promotion. Ensure employees follow operational practices, hygiene rules, and quality standards. Develop and implement training programs for employees.
- Plan and supervise the marketing and promotion activities to attract more customers. Assist in ordering, purchasing and stocking of CGHS and beverages in the hotel. Coordinate in sourcing and testing new products and menus. Conduct regular repairs and maintenance for F&B equipment
The Westin Pune Koregaon Park, Pune, India
04.2022 - 09.2023
- Planning and direct the functions of administration and events in liaison with catering sales team.
- Process owner and in-charge for Night club operation.
- Responsible for the Revenue & Expense Budget exercise, along with market trends study and implementation.
- Ensure the smooth running of the Banquet operations through achieving budgeted GOP results for the Department.
- Implement effective control of food, beverage and manpower costs within the department.
- Managing 58000sqft banquet operation.
- Preparing departmental reports both Monthly & yearly which covers all the aspects of BSC (Balance Score Card).
- Setting up stores, admin processes & collaterals.
- Leading team with empowerment to motivate and to be groomed for next job level.
- Processes to recognize & personalize guest needs have been put in place ensuring repeat clientele.
- Responsible for the development and implementation of all policies, procedures and quality standards. Within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.
Banquet and Restaurant Manager
Leela Place Chanakyapuri New Delhi, India
06.2019 - 04.2022
- Heading the Banquets and Jamavar Indian special restaurant operations.
- Chalked out the critical path & followed through the same.
- Hiring of the right mix team.
- Managed entire Food and Beverage Service operation for 3 months during COVID.
- Responsible for the Revenue & Expense Budget exercise.
- Studying the competition and analyzing market trends.
- Organized team building exercises for associates resulting in highly motivated & learned team.
- Conducting Trainings for all levels ensuring brick in the wall processes.
- Preparing departmental reports both Monthly & yearly basically covering all the aspects of BSC (Balance Score Card).
- Spearheading all the VIP set ups & event details thereon executing the same with team.
- Setting up stores, back-end processes & collaterals.
- Inventory & Control measures have been put in place ensuring minimum pilferages.
- Successfully coordinated & executed major Embassy (Saudi, Qatar & UAE Delegations) events.
- Processes to recognize & personalize guest needs have been put in place ensuring repeat clientele.
- Actively involved in Sales and marketing of the venues as well as initiating new concepts.
Banquet Manager
Novotel Ibis Bengaluru Techpark, India
08.2018 - 05.2019
- Handling the entire banquet space of 8000sqft. And managing multi-cuisine all day dining restaurant “The Square” with 96 covers.
- Managing wide scale of outdoor catering for corporate groups.
Banquet Manager
Hyatt Regency Gurgaon, India
12.2016 - 08.2018
- Plan and direct the functions of administration and planning of the Banquet Department to meet the daily needs of operation.
- Work closely with the Director of Food & Beverage to ensure the department is always ahead of competition in Operational Excellence.
- Act as the principle liaison with all other operating departments and ensure communication flows down to all levels of Banquet personnel.
- Ensure the smooth running of the Banquet operations through achieving budgeted GOP results for the Department.
- Clearly describe, assign and delegate responsibility and authority for the operation of the various elements of the department.
- Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees.
- Implement effective control of food, beverage and manpower costs within the department.
- Regularly review and evaluate the degree of customer acceptance of Banquet service.
- Responsible for the development and implementation of all policies, procedures and quality standards. Within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation
Assistant Restaurant Manager
Hyatt Regency Gurgaon, India
12.2013 - 08.2016
Asst. Manager Banquets
ITC Fortune Park Bella Casa, Jaipur, India
04.2012 - 11.2013
Food and Beverage Executive (Pre-Opening)
Vivanta by Taj, Hyderabad, India
06.2011 - 02.2012
F&B supervisor
Vivanta by Taj, Kovalam, India
06.2008 - 06.2011
Trainee supervisor
The Park Hotel, Chennai, India
07.2007 - 06.2008
Education
B.Sc. - HM&T
01-2006
10+2 - Higher Secondary Education
01-2003
Skills
DOS, Windows 98
IDS
Microsoft Office
Timeline
Food and beverage manager - Novotel Jaipur Convention Centre Jaipur Exhibition & Convention Centre
05.2026 - Current
Assistant Food and Beverage Manager - Marriott International
09.2023 - 05.2026
- The Westin Pune Koregaon Park, Pune, India
04.2022 - 09.2023
Banquet and Restaurant Manager - Leela Place Chanakyapuri New Delhi, India
06.2019 - 04.2022
Banquet Manager - Novotel Ibis Bengaluru Techpark, India
08.2018 - 05.2019
Banquet Manager - Hyatt Regency Gurgaon, India
12.2016 - 08.2018
Assistant Restaurant Manager - Hyatt Regency Gurgaon, India
12.2013 - 08.2016
Asst. Manager Banquets - ITC Fortune Park Bella Casa, Jaipur, India
04.2012 - 11.2013
Food and Beverage Executive (Pre-Opening) - Vivanta by Taj, Hyderabad, India
06.2011 - 02.2012
F&B supervisor - Vivanta by Taj, Kovalam, India
06.2008 - 06.2011
Trainee supervisor - The Park Hotel, Chennai, India
07.2007 - 06.2008
- 10+2, Higher Secondary Education
Alliance Inst. of Hotel Management - B.Sc., HM&T