Kalpesh Kadam
Pune
Summary
Currently seeking a position of Infrastructure Project Manager / Service Delivery Manager in a reputed IT Industry.
Seasoned IT Professional with 17+ Years of IT Experience specializing in Unix, DevOps and Cloud Technologies with Expertise in Managed Services, Project Management and Team Management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Consultant Specialist
HSBC Software India Ltd.
12.2018 - Current
- Managed and lead a team of 15+ DevOps/Infrastructure Engineers in 24x7 environment for critical Canadian Customer.
- Lead and managed multiple IT projects, including software development, infrastructure upgrades, and system migrations, from initiation through to completion.
- Lead and manage the team of Technical Leads, SMEs for successful Project Delivery and Operations.
- Experience in managing a large team by looking after budgeting, recruitment and onboarding, strategy development.
- Developed and maintained project plans, schedules, budgets, and resource allocation to ensure project success.
- Provide effective leadership and directions to team on regular basis.
- Good knowledge on Jira to manage defects Dashboard for team and participate in Defect management calls on daily basis.
- Very good knowledge on Confluence and Jira to create, collaborate and organize all project documents relevant to Team in a common place.
- Drive Weekly Status Update calls for ITID team to get project status from all team members.
- Very good experience in creating and managing CI/CD pipeline.
- Very good exposure in project management, Agile delivery/product team environments.
- Good hands-on on Dockers and Containers, Orchestration and Virtualization.
- Risk Assessment and Capacity Planning for Linux and Solaris servers in Scope.
- Oversee the overall project both from a technical and project management perspective.
- Co-ordinate periodic, scheduled as well as ad-hoc meetings with both internal stakeholders and the project sponsor.
- Facilitate effective communication amongst team members, the project sponsor and project customers.
- Report project status to the project sponsor, project customers and stakeholders.
- Create Project Plan and adhere to agreed timelines.
- Manage resources, define policies, processes and procedures for running a project.
- Provide regular updates to Internal and External Stakeholders related to Performance/Quality/Risks etc.
- Track Open Issues, Risks and Quality Deliverables and send reports to Higher Management.
- Handle Technical Escalations and maintain the required compliance requirements if any.
- Proactively understand and report risks and gaps, and escalate them to relevant parties.
- Secure acceptance and approval of deliverables from the project sponsor and all the stakeholders.
- Own the overall delivery of the project per defined SLAs.
- Mentor and lead team members on a technical basis.
- Troubleshoot and mitigate escalated problems arising in the operation of the software, both by following relevant runbooks and by explorative investigation.
- Oversee creation and maintenance of knowledge base and any activity pertaining to the project.
- Mitigate active system problems by understanding their nature, devising mitigation steps and executing them.
- Maintain and expand operational runbooks for Weekend Deployments and Releases.
- Ensure and track the creation of SOPs or Technical Documents.
- Manage 24x7 Rota or Weekend Oncall Rota for Continuous Delivery and Support.
Sr. Platform System Admin
BMC Software India Ltd.
01.2017 - 11.2018
- UNIX SME for Managing internal Cloud Infrastructure for Solaris, Linux, HP-UX and AIX servers.
- Completed Storage Migration Project from Hitachi G1000 to G15K storage.
- Manage Dell, IBM, Oracle, HP Hardware and VMWare vCenter for virtual environment.
- Completed Network Segmentation for Solaris and Linux servers in Production and DR systems.
- Completed Proftpd Upgrade for SFTP/FTPS in filedownload.bmc.com for internal and external customers.
Project Lead
Wipro Limited
10.2014 - 12.2016
- Project Lead for leading Government Organization in Canada in Technologies Division.
- SIMS-ES for Rest of Maharashtra, Gujarat, and Rajasthan Region in Infotech Division.
- Project Resource for Systems Integration in West Region.
Technology Lead
Infosys Limited
09.2013 - 08.2014
- Migration Project for Leading Broadband Customer in Europe.
- System and Cloud Admin for Leading Telecom giant in US.
Consultant
Capgemini Consulting India Ltd.
03.2011 - 09.2013
- Server Management for Multi-client DCS UK Customers.
System Administrator
Atos Origin India Ltd.
11.2007 - 03.2011
- Operational Application Management for Telecom Customer in The Netherlands.
- Server Management for Leading Telecom Giant in Netherlands.
- Server Security Management (SSM) and LUNA for Leading Telecom Giant in Germany.
- User and Server Management for Leading Oil and Gas Company in Germany.
Education
Executive MBA - Operations and SCM
SIMS
01.2022
M.C.A - undefined
Mumbai University
01.2007
BSc I.T - Information Technology
Mumbai University
01.2004
H.S.C - Science
01.2001
S.S.C - undefined
01.1999
Skills
- People Management
- Team Management
- Service Delivery Management
- Project Management Tools
- Jira
- Confluence
- SharePoint
- ITIL Principles
- Red Hat Linux
- SUN Solaris
- Cloud Computing
- Amazon Web Services (AWS)
- Google Cloud Platform (GCP)
- DevOps
- Docker
- Ansible
- Jenkins
- GitHub
- Virtualization
- Veritas Clusters (VCS)
- Veritas Volume Manager (VXVM)
Certification
- Amazon Web Services Training, 2020
- PRINCE2 Foundation and Practitioner, 2018
- PMP Training, 2016
- Red Hat Performance Tuning RH442, 2016
- Oracle VM for SPARC (LDOM), 2016
- Veritas Cluster Services 5.2 Training, 2011
- ITIL v3 Certified, 2009
- SUN Solaris System Administrator 1 Certified, 2008
Rewards Recognition
- Key Performer of the Month, May, 2022, HSBC Software Ltd.
- Individual Pat on the Back, May, 2020, HSBC Software Ltd.
- Quarterly Team Award – Circle of Excellence, Q2, 2020, HSBC Software Ltd.
- Quarterly Team Award – Outstanding Team, Q3, 2020, HSBC Software Ltd.
- Quarterly Project Star Award, Q3, 2012, Capgemini Consulting India Ltd.
Languages
English
Marathi
Projects Executed
- Cloud Infrastructure Lead SME, HSBC Software, SAS Enterprise Fraud Management Team for North America, Europe and APAC region.
- Unix Practice Lead, HSBC Software, DevOps Linux Team managing different projects in Global Trade and Receivables Finance.
- UNIX SME, BMC Software India Ltd., Managing internal Cloud Infrastructure for Solaris, Linux, HP-UX and AIX servers.
- Project Lead, Wipro Limited, Leading Government Organization in Canada in Technologies Division.
Other Interests
- Lawn Tennis
- Badminton
- Technology
- Sports
- Travelling
Personal Information
- Total Experience: 17+ Years of IT Experience specializing in Unix, DevOps and Cloud Technologies
- Passport Number: Z8220728
- Passport Expiry Date: 02/35
- Date of Birth: 03/29/83
Timeline
Sr. Consultant Specialist
HSBC Software India Ltd.
12.2018 - Current
Sr. Platform System Admin
BMC Software India Ltd.
01.2017 - 11.2018
Project Lead
Wipro Limited
10.2014 - 12.2016
Technology Lead
Infosys Limited
09.2013 - 08.2014
Consultant
Capgemini Consulting India Ltd.
03.2011 - 09.2013
System Administrator
Atos Origin India Ltd.
11.2007 - 03.2011
M.C.A - undefined
Mumbai University
BSc I.T - Information Technology
Mumbai University
H.S.C - Science
S.S.C - undefined
Executive MBA - Operations and SCM
SIMS
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