Kalp Kumud Kumar

International Conversations Platform

This platform is responsible for on boarding Chatbots and voice Bots on Walmart Web applications and mobile Applications for Mexico and Canada market place .

This project act as Orchestrater between Walmart's upstream services (UI,Converse) and walmart's downstream services i.e Order Service and Profile Service etc .

Role : Complete ownership for Backend development , deployment and testing in all environments and we are building it from scratch . Apart form Backend Work , i have developed UI Components for Platform .

Techstack : Typescript Js , Node Js , Express Js , Nx(Mono Repo).Converse NLU Walmart's inhouse NLU engine

1.Product- Mexico Chatbot .

Chatbot is whatsapp based NLU powered chatbot ,sole owner of the chatbot project in mexico Customer care domain .

Components : ChatBot Service , Converse NLU, Liveperson FAAS connector (whatsapp),node js webhooks

TechStack:Node Js ,Typescript Js , Converse NLU(Walmart inhouse ), Luis NLP , MSBot framework

Roles and Responsibilities:

• Requirement gathering from product .
• Development for feature of chatbot .
• Testing end to end and integration test set up.
• Bugs Fixes and deployment .

Customer Care Application

Worked with CCA – Mexico Team, CCA is smart web application providing customer care solutions to Agents who are

attending calls regarding refunds, placing orders, cancelling and racking order etc. from Mexico market.

Tech Stack: Java 8, Spring, Spring Boot, React Js Azure Cosmos DB, REST, Git Data Structures.

Roles and Responsibilities:

• Requirement Gathering for features and end to end solutions for CCA.
• Design and Development of end to end components. like paginations, Search, Manual Notes capturing, etc.
• Bug Fixes ,Handling UI(React JS).
• Scrums Sprint Meetings Etc.

Product-Rakuten Ecommerce ITEM API’s

Working with Item API team in Rakuten in E commerce Division. My contribution is developing new features and

maintenance of Item API's platform.

Tech stack: Java, Spring Framework, Spring Boot, Jenkins, REST, GIT, Hystrix etc.

Roles and Responsibilities:

• Requirement Gathering for features.
• Design and Development of end to end components.
• Bug Fixes
• Scrums Sprint Meetings Etc.

Product-Data Aggregation Platform.

Data Aggregation Platform is the Platform on which Yodlee’s products runs. I work as Senior Software Engineer here.

Roles and Responsibilities:

My roles are to gather requirements, design and develop end to end components for the platform including Backend and frontend changes if required for given user stories, taking part in sprint meetings and scrums.

Technologies that I have worked on while developing stories are Java, Spring, Data Structures, Design patterns, REST

ReactJS, Spring Boot etc.