Kalyan K
Dubai
Summary
Experienced QA Manager\Business Analyst adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Overview
12
12
years of professional experience
Work History
Project Lead
Emirates National Bank Of Dubai - Virtusa
05.2023 - Current
- ATM, Cards & Payments and Tablet banking project Implementation.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Participated in ATM, POS certification/ testing, production fix testing, PILOT Testing
- Reviewed End to end module testing along with online certification for VISA/MasterCard/ UAE Switch
- VISA/MasterCard & UAE Switch Certification & Mandates
- Query handling from various internal / externals teams, clients, schemes with Merchant Support, Solution Design, PMs, Business teams
- Providing Technical Assistance with Internal Operations teams, external service providers like Visa, Master Card Incident management
- Knowledge on the Production and DR systems in sync using replication tools
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Updated customers and senior leaders on progress and roadblocks.
- Managed Global projects simultaneously, meeting tight deadlines and milestones
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
Business Analyst/ Lead
NatWest Bank(RBS) - Virtusa
01.2022 - 04.2023
- Worked as Business Analyst\ Lead for Testing team
- Collaborated with stakeholders to gather and document business requirements for software development projects
- Primary responsibility is to ensure that the delivered software meets the specified quality standards
- Managing the overall testing process, including resources, timelines, and budgets
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Communicating testing progress, risks, and issues to the project team and stakeholders and ensuring that the testing progress as expected
- Conducted user training sessions on the simulators to facilitate adoption of Test execution processes and getting hands on
- Participated in cross-functional teams to improve business processes and optimize efficiency.
Test Lead
NatWest Bank(RBS) - Virtusa
08.2020 - 01.2022
- Collaborated with other dependent teams to prioritize tasks to be completed and ensure the project status on track
- Product Testing , Project Management and Project Implementation on IST Switches, ATM, POS Testing
- Facilitated daily stand-up meetings, sprint planning, sprint retrospectives, and other agile ceremonies
- Ensured sprint deliverables and objectives were met on time and within budget
- VISA & MasterCard Certification & Mandates
- Created and maintained test data to ensure test coverage for different scenarios
- Developed test plans, test cases, and test scripts to ensure the highest level of software quality.
Senior Consultant
Capgemini
11.2018 - 04.2020
- Technical specialist for Base24 Environment, Paragon Virtual simulator -ATM Support
- Providing the Test configuration, Environment setup, cards management for testing & Transaction routing configuration, transaction flow, audit validation and documentation
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Team Lead for the project which includes test effort estimation Resource management, Project status Report updating & attending all client meetings
- Automated the ATM Testing execution and created Test bed and provided the handover document successfully
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Exceeded customer requirements with accurate and deliverable solutions.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
Test Engineer
Financial Software & Systems
06.2015 - 11.2018
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Tracked test reports and failures determined by root cause data trends.
- Optimized regression testing efforts through continuous improvement of test cases and methodologies.
- Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
- Developed effective test strategies based on requirements analysis and risk assessment for optimal resource allocation.
ATM Operation's Executive
Financial Software & Systems
12.2011 - 11.2014
- Collaborated with back-office team members to facilitate seamless business execution.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Education
Master of Science - Computer Science
Madras University
Chennai05.2011
Skills
- Switches- Base24 Classic, Tango, IST Switch
- Key Area - Acquiring & Issuing
- ISO 8583
- Host Validation
- ATM & POS, Card & payments and Mobile Banking
- Tokenization
- ACI products - BASE24
- ATM & POS - Online/Offline Certification
- Simulators - PARAGON,VISA,MASTERCARD
- Windows
- Linux
- Project Management
- Employee Coaching
- Quality Control
- Gathering requirements
- Documentation And Reporting
- Quality Assurance
- Effective Time Management
- Ability to Work Under Pressure
- Good team player
- Requirements Writing
Languages
English
Tamil
Personal Information
- Place of Birth: Thanjavur
- Date of Birth: 19/11/1988
- Nationality: INDIAN
- Whatsapp: +91 9080954831
Timeline
Project Lead
Emirates National Bank Of Dubai - Virtusa
05.2023 - Current
Business Analyst/ Lead
NatWest Bank(RBS) - Virtusa
01.2022 - 04.2023
Test Lead
NatWest Bank(RBS) - Virtusa
08.2020 - 01.2022
Senior Consultant
Capgemini
11.2018 - 04.2020
Test Engineer
Financial Software & Systems
06.2015 - 11.2018
ATM Operation's Executive
Financial Software & Systems
12.2011 - 11.2014
Master of Science - Computer Science
Madras University
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