Kalyana Chakravarthy Alam
Bangalore
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
19
19
years of professional experience
Work History
Manager - Collections
Rupifi (Rupifi Technology Solutions Private Limited.)
Bangalore
02.2020 - Current
- End to end collection process like handling calling team, handling field team, managing disputes and customer escalations, Legal process and NACH process.
Senior Manager - Operation
Qbera (ANT Creditex Technologies Pvt. Ltd.)
Bangalore
02.2017 - 01.2020
- Handling Verification Team, Processing team, Documents collection team, Customer Escalations, and verification agencies (Ecom, Astute and Pamac)
Territory Head - Campus Relations
StudyBud (Excelsior Education Pvt. Ltd.)
03.2016 - 01.2017
- Associating with colleges and core companies
- I got successful association with RNS Institute of Technologies and Some corporate companies.
Manager - Operations and Admin
Loan Circle (Moneyvation Technologies Pvt. Ltd)
Bangalore
05.2015 - 02.2016
- Handling tele calling team, Verification Team, Loam agreements and office Administration.
Free Lancer - Operations and Audits (Mystery and Operational)
Channelplay ltd (Prosell)
Bangalore
04.2011 - 04.2015
- Nokia, Dell, Lenovo, Samsung, Apple, Q Cinemas and Croma
Assistant Manager - Operations
Innovation Ads
Bangalore
07.2008 - 03.2011
- Worked on marketing and promoting Projects Intel, Sundirect, WLC College, VLC, TATA Photon+.
Executive - Operations
Tinderbox Events
Bangalore
08.2006 - 06.2008
Marketing Executive
HDFC Bank
07.2005 - 06.2006
- Worked as a marketing executive for HDFC bank Personal Loans.
Education
B.A -
Madras University
01.2005
10+2 -
01.2002
10th -
01.2000
Skills
- Quick learner
- Handling pressure
- Self-confidence
- Leadership
- Problem-Solving
- Strategic Planning
- Team Leadership
- Cross-functional team management
- Staff Training and Development
- Customer Relationship Management (CRM)
Personal Information
- Father's Name: Gangadhar Naidu Alam
- Date of Birth: 05/20/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
English, Telugu, Kannada, Hindi and Tamil
Extracurricular Activities
Sports including kabbadi cricket and power lifting, Body building and fitness training
Watching movies, reading books and listening to music
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my knowledge.
Languages
Telugu
First Language
Accomplishments
- Best Employee of the Month
- Best Employee of the Quarter
- Star Tenure Award
- Best Manager Award selected by the Employees
References
References available upon request.
Timeline
Manager - Collections
Rupifi (Rupifi Technology Solutions Private Limited.)
02.2020 - Current
Senior Manager - Operation
Qbera (ANT Creditex Technologies Pvt. Ltd.)
02.2017 - 01.2020
Territory Head - Campus Relations
StudyBud (Excelsior Education Pvt. Ltd.)
03.2016 - 01.2017
Manager - Operations and Admin
Loan Circle (Moneyvation Technologies Pvt. Ltd)
05.2015 - 02.2016
Free Lancer - Operations and Audits (Mystery and Operational)
Channelplay ltd (Prosell)
04.2011 - 04.2015
Assistant Manager - Operations
Innovation Ads
07.2008 - 03.2011
Executive - Operations
Tinderbox Events
08.2006 - 06.2008
Marketing Executive
HDFC Bank
07.2005 - 06.2006
B.A -
Madras University
10+2 -
10th -
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