Kalyani Barik
Business Interlock Assistant Manager
Bangalore
Summary
Progressive-minded Learning & Development professional committed to empowering individuals and fostering growth to drive organizational success. Passionate about enhancing performance through impactful learning strategies, ensuring employees develop the skills needed to navigate change and thrive. Firmly believe that people, not just policies, shape organizations, and champion a collaborative, inclusive, and growth-focused culture. Dedicated to designing and delivering transformative learning experiences that enable individuals to reach their full potential, driving both personal and business success.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Business Interlock Associate Manager
Accenture
08.2022 - Current
- Designed and implemented a comprehensive Learning Guidance for FY23, aligned with Career Architecture, impacting 20,000+ employees across multiple disciplines (Strategists, Consultants, Engineers, Designers, Technologists). Awarded the Brandon Hall Gold Award in 2024 for exceptional execution and outcomes.
- Developed and launched a Training Scorecard & Leadership Reports, delivering in-depth insights on training effectiveness, employee development, and alignment with strategic organizational goals, enabling data-driven decision-making.
- Successfully led and managed end-to-end execution of Industry X Flagship Programs, including the Leadership Professional Certification Program for Senior Managers in North America, Growth Market, and EMEA. Oversaw every stage from program design to delivery, ensuring timely and flawless execution.
- Spearheaded vendor management programs, fostering seamless partnerships and ensuring optimal performance in the execution of large-scale initiatives.
- Highly regarded for crisis management and stakeholder engagement, leveraging exceptional communication and interpersonal skills to ensure alignment and successful program delivery, even in challenging circumstances.
- Led the Sales Masterclass Program in partnership with external vendors, tailored for Managing Directors and senior leaders across Europe, North America, and Growth Markets, focusing on Go-To-Market, Sales, and Client-facing roles.
- Collaborated with design and content teams to develop Efficacy Measurement frameworks, consistently implementing and refining them to drive program success and earning stellar feedback from participants and stakeholders.
- Contributed to the Measurement Interest Group, influencing and supporting measurement strategies for current and future learning programs to ensure long-term impact and continuous improvement.
- Part of the Learning Enablement Onboarding Team, reviewing and updating key process documents to streamline operations and enhance program efficiency.
Mobilization Associate Manager
Accenture
04.2022 - 07.2022
- Led Strategic Governance & Execution – Managed risk, aligned stakeholders, implemented change management, and ensured compliance, resulting in a seamless transition with minimal disruption. Received client appreciation for excellence in execution.
- Drove Operational Efficiency & Performance Tracking – Optimized processes, managed resources, tracked KPIs, and resolved issues, ensuring timely and successful project completion. Client recognized efforts for delivering outstanding results.
Project Manager
Hinduja Global Solutions
07.2021 - 03.2022
- Managed Global Performance Review meeting across functions including coordination with respective Geo Leads and preparation of Reports, Dashboards and Presentations
- Coordinated and managed end-to-end transition projects within the company including financial, technological, operational governance
- Planned and oversaw the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production
- This includes operational readiness, support documentation and acceptance checklists
- Created detailed project plans and documents to outline project expectations, scope, schedule, and budget requirements
Deputy Manager-OD&PM
Hinduja Global Solutions
04.2020 - 06.2021
- Managed 7 Global Healthcare clients with cumulative Headcount across Team members and businesses of over 2400 in organizational consulting through Talent and Performance Management Programs
- Project and Program Management: Conducted 10 key impactful projects on Business Transition, Retention Management, People Management, E-Learning content creation, Women Empowerment & Coaching
- Received an award of Most Impactful Project in 2019
- Coached 50 proteges as a Certified Apprentice Coach with over 200 hours of coaching in order to drive coaching culture across the organization
Assistant Manager-OD&PM
Hinduja Global Solutions
04.2017 - 03.2020
- Developed the competencies of over 10,000 employees till date through over 5500 hours of training delivery in programs such as Client Interaction Skills, Coaching Skills, Interviewing skills and more
- Received an award of Best Facilitator-PAN India-2019
- Spearheaded a D&I Initiative called Agrima on Women Empowerment for 5 years resulting in the promotions and role elevation of over150 women employees
- Received the Agrima Catalyst Award 3 times for highest impact PAN India
Senior Executive-OD&PM
Hinduja Global Solutions
05.2015 - 03.2017
- Managed the entire site of 750 employees effectively through dynamic leadership, resulting in the achievement of Eklavya Award on March 2016 for Best New Joiner
Customer Service Officer
Interglobe Aviation (Indigo Airlines)
11.2014 - 05.2015
- Managed ground operations such as assisting First Time Flyers, Booking Project Management Tools/Cancellation/Re-scheduling/Re-accommodation, and Maintaining the Safety and Security of the passengers to ensure compliance norms are met
Technical Trainer
Jetking Infotrain Limited
10.2012 - 12.2013
- Conducted training classes on Networking Essentials, Windows Server 2008, and CCNA - by presenting company-specific and generic software applications
- Compiled IT training and assessment resources based on the understanding of technical processes and skills-development needs
Senior Technical Executive
Wipro Ltd.
09.2008 - 08.2010
- Provided support to customers of British Telecommunication by diagnosis, timely and accurate compilation of all the issues and problems
- Demonstrated excellent customer care skills - owning, driving and communicating to ensure delightful experience
Education
Masters in Project Management - PMP PLUS Program
Simplilearn
12.2020 - 07.2022
Strategic People Management - undefined
IIM Kolkata
11.2021 - 12.2021
PMP Training Certification - undefined
Simplilearn
08.2021 - 11.2021
Certified Lean Six Sigma Green Belt - undefined
Simplilearn
03.2021 - 06.2021
Microsoft Project 2013 Certification Training - undefined
Simplilearn
03.2021 - 05.2021
Bachelor of Science - Networking Technology
Sikkim Manipal University
07.2011 - 07.2014
Skills
- Project Management
- Stakeholder Management
- Efficacy Management
- Training Need Analysis
- Curriculum Planning
- Performance Management
- Vendor Management
- Learning Strategy Development
Websites
Timeline
Business Interlock Associate Manager
Accenture
08.2022 - Current
Mobilization Associate Manager
Accenture
04.2022 - 07.2022
Strategic People Management - undefined
IIM Kolkata
11.2021 - 12.2021
PMP Training Certification - undefined
Simplilearn
08.2021 - 11.2021
Project Manager
Hinduja Global Solutions
07.2021 - 03.2022
Certified Lean Six Sigma Green Belt - undefined
Simplilearn
03.2021 - 06.2021
Microsoft Project 2013 Certification Training - undefined
Simplilearn
03.2021 - 05.2021
Masters in Project Management - PMP PLUS Program
Simplilearn
12.2020 - 07.2022
Deputy Manager-OD&PM
Hinduja Global Solutions
04.2020 - 06.2021
Assistant Manager-OD&PM
Hinduja Global Solutions
04.2017 - 03.2020
Senior Executive-OD&PM
Hinduja Global Solutions
05.2015 - 03.2017
Customer Service Officer
Interglobe Aviation (Indigo Airlines)
11.2014 - 05.2015
Technical Trainer
Jetking Infotrain Limited
10.2012 - 12.2013
Bachelor of Science - Networking Technology
Sikkim Manipal University
07.2011 - 07.2014
Senior Technical Executive
Wipro Ltd.
09.2008 - 08.2010
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