Kamal Katoch
Project Manager/ Transition Manager
Delhi
Summary
I am Experienced Project/Process Manager in BPO Industry of Asia Pacific, American & European countries with :-
- 17 years of experience , which includes
- 11 Year or People Management
- 05 Years of Project & Transition Management
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
16
16
years of professional experience
6
6
Certifications
Work History
Transition Project Manager
Wipro Pvt Ltd
07.2021 - Current
- Involved in entire project life cycles, plan the kick off and implement projects in accordance to the project order as well as estimate project management resources and further lead the project team in a virtual matrix organization
- Managing Transition Across 3 Region EMEA, APAC & AMS for HRO business
- Managing New hire process of recruitment for my group followed by tool accesses, tools training, domain training and client alignment post domain assessment
- Lead the team to self organization, cross functionality and motivating towards a common goal
- Working with VMO team to ensure smooth delivery of Product/Services
- Day to Day interaction with Stakeholders and providing solutions/way outs to get the output
- Analyzing Stakeholders Interest and work with Internal Team to serve them best
- Working with Delivery, Training, Quality, Leaders and having weekly connects to keep every one on same page
Senior Manager - Projects & Delivery
RBS, NatWest Group
Delhi
08.2019 - 06.2021
- Where working on Digitalization project for Day to Day banking Department under Agile methodology (84 Headcount)
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Provided strong leadership to enhance team productivity and morale.
- Ensure engagement of team and by injecting motivation amongst colleagues to perform better towards organizational goals (team connects, Reward and recognition, affiliation)
- Working as communication thread between team and leadership to ensure smooth communication
- Providing vital team data/information to leadership team basis their needs/requirement
- Ensure Compliance of internal policies & procedure and also aware of information security standards.
Sr Manager
Hewitt Associates
Delhi
11.2006 - 08.2019
- Aon Hewitt – 2006 till September 2019
- Joined Aon as Team Member ( US Health insurance) in 2006 and promoted and moved to Benefit operations administrative role in Jan 2008
- Moved to Manager role (team of 21 resources) in 2011 and later moved to Client service manager position in 2014.
- Client service manager position involve managing clients’ needs/ requirements and ensuring SLA’s are well under control. ( Team of 38 resources)
- Raising Risk, managing scope, Quality Stakeholder and working on RCA’s ensure systematic and better client management
- Worked as Sr. client service manager from 2015 till 2019. Managing Client level Projects and implementation of policies with in my group along with Team management of 52 resources both Operations and Files team.
- Setting up Goals for my team and ensure that managers are equipped with all necessary skills/authorities to perform their roles and responsibilities.
Education
B.COM -
Delhi University, Ram Lal Annand College
12th - Commerce
Skills
Planning & Execution, Scoping, Budgeting, Quality, Risk, Stakeholder Management, Communication
undefinedCertification
PMP (Project Management Programmed) Practitioner
Timeline
Effective tools of Team management (Hewitt led Internal)
06-2022
Transition Project Manager
Wipro Pvt Ltd
07.2021 - Current
Scrum Master
09-2019
Senior Manager - Projects & Delivery
RBS, NatWest Group
08.2019 - 06.2021
Agile Certified.
08-2019
PMP (Project Management Programmed) Practitioner
07-2018
Six Sigma (24 hours PDU)
02-2018
Behavior management (Hewitt led Internal)
11-2012
Sr Manager
Hewitt Associates
11.2006 - 08.2019
B.COM -
Delhi University, Ram Lal Annand College
12th - Commerce
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