Kamal Saini
Teller Authoriser
Saharanpur,UP
Summary
Professional in financial services with thorough knowledge of bank operations and regulatory compliance. Strong focus on team collaboration and adaptability to changing needs. Adept at transaction verification, risk management, and customer service excellence. Consistently reliable in achieving results and supporting colleagues to meet organizational goals.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Teller Authorizer
HDFC Bank
02.2023 - 04.2026
- Improved customer satisfaction through efficient transaction processing and prompt resolution of inquiries.
- Delivered personalized service to clients, cultivating strong relationships that promoted loyalty and trust.
- Acted as a reliable resource for colleagues seeking guidance on teller processes or policy questions.
- Streamlined teller operations, enhancing productivity and elevating the customer experience.
Senior Business Development Manager
IndusInd Bank
11.2022 - 02.2023
- Improved customer satisfaction by resolving issues promptly and implementing feedback-driven enhancements.
- Presented at conferences and trade shows, showcasing products/services and generating qualified leads.
- Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
- Cultivated strong relationships with key clients, resulting in long-term partnerships and enhanced loyalty.
Associate Manager
IDFC Bank
06.2020 - 11.2022
- Initiated process improvements after analyzing internal operations data, leading to increased productivity.
- Enhanced team productivity by implementing efficient project management strategies.
- Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
- Implemented project management strategies that streamlined workflow and improved team productivity.
Sales Officer
ICICI Bank
02.2019 - 06.2020
- Cultivated and secured new customer relationships to achieve sales goals and service targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, driving repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Master of Commerce - Financial Account
J V Jain College
Saharanpur, India 04.2001 -
Bachelor of Commerce - Financial Accounting
J V Jain College
Saharanpur, India 04.2001 -
Intermediate Certificate - Commerce
D C Jain Inter College
Saharanpur, India 04.2001 -
High School Diploma - Commerce
D C Jain Inter College
Saharanpur, India 04.2001 -
Skills
Cash handling expertise
Banking software proficiency
Banking compliance
Financial record keeping
Electronic funds transfer
Transaction auditing
Account updating
Promoting banking services
Service-oriented sales
Customer relationship management
Excellent time management skills
Strong work ethic
Timeline
Teller Authorizer
HDFC Bank
02.2023 - 04.2026
Senior Business Development Manager
IndusInd Bank
11.2022 - 02.2023
Associate Manager
IDFC Bank
06.2020 - 11.2022
Sales Officer
ICICI Bank
02.2019 - 06.2020
Master of Commerce - Financial Account
J V Jain College
04.2001 -
Bachelor of Commerce - Financial Accounting
J V Jain College
04.2001 -
Intermediate Certificate - Commerce
D C Jain Inter College
04.2001 -
High School Diploma - Commerce
D C Jain Inter College
04.2001 -
Hobbies
Playing And Watching Cricket
Reading books