KAMINI CHOPDAR
Bengaluru
Summary
Dynamic professional with a proven track record in Shipping & Logistics Industry and excelling in customer acquisition and sales strategy development.
Recognized for strong analytical skills and exceptional relationship-building abilities.
I have successfully enhanced operational efficiency and customer satisfaction, driving significant revenue growth and fostering a collaborative team environment.
Overview
15
15
years of professional experience
Work History
Branch Head
AEGON LOGISTICS (I) PVT. LTD.
BANGALORE
01.2024 - Current
- Website: https://www.aegonshipping.com/
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Developed strategies to increase sales and improve customer satisfaction levels.
- Assisted with recruitment efforts for positions within the branch when needed.
- Designed sales and service strategies to improve revenue and retention.
- Created and implemented new policies that improved the efficiency of the branch's operations.
- Disciplined employees to encourage compliance with company policies and procedures.
- Provided guidance and support to subordinate employees as needed.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Managed daily operations of a branch, including customer service, staff scheduling, and product distribution.
- Developed and implemented financial strategies to maximize profits and reduce costs.
- Worked effectively in team environments to make the workplace more productive.
Deputy General Manager - Pricing
EXPORTIFY.in
Mumbai
03.2020 - 11.2020
- Company Overview: Website: www.exportify.in
- Lead ocean freight pricing functions (FCL & LCL) for both imports and exports
- Timely supervision and guidance to Pricing, Customer service and Operation team for related Issues
- Source and negotiate the most suited freight rates and terms from Shipping Lines and LCL Consolidators
- Relationship building with carriers, consolidators, agents and Key Customers
- Manage pricing on the platform (www.exportify.in) to ensure it is in line with market dynamics
- Help make the platform attractive and competitive in the market place
- Support sales in closing deals by proposing appropriate solutions
- Develop agent network overseas for both export and import cargo
- Develop strategy to grow gross margins
- Develop customer relationship in major accounts
- Website: www.exportify.in
Manager - Pricing (PAN India)
Freight Systems (India) Pvt. Ltd.
Mumbai
06.2016 - 03.2020
- Company Overview: Website: www.freightsystems.com
- Oversee the development of proposals, bids, quotations, or other documents describing organizational products and services in response to requests from prospective clients
- Participation in BIDs, Tenders and transactional Enquiries for a successful closure
- Joint Sales meetings to prospective clients and carriers on weekly or monthly basis
- Provides input to strategic decisions and developing the budgets that affect the functional area of responsibility
- Resolving escalated issues arising from Sales, operations and customer Service team
- Sharing and review of monthly, quarterly and Annual performance reports with Management
- Website: www.freightsystems.com
Asst. Manager - Pricing (SAA)
APL Logistics India Pvt. Ltd. (NOL Group)
Mumbai
05.2014 - 05.2016
- Company Overview: Website: www.apllogistics.com
- Business retention and enhancement of profitability for South Asia Region
- Enhancement of Volumes for Intra Asia /Europe/US trade
- Volume Diversification to nominated Carriers (Other than Core Carriers)
- Customer mapping in the region with carrier back up and devising tariffs for transactional Business
- Supporting RFQ teams for successful closure of Tenders
- Developing and maintaining carrier service profile and maintaining the network matrix
- Handling escalations on commercial & service issues
- Spreading awareness of the value created by the route management desk
- Highlighting, tracking, and sharing key developments for the route – Region SAA
- Active participation with the commercial teams (origin & Destination) to understand, discuss and develop solutions to facilitate growth on the assigned route
- Leading the team of CMP (Carrier Management Program) – SAA for weekly mapping of space allocation on Core/ Non-Core Carriers
- Management of Credit Application/ Extension with carriers
- Timely updating Pricing Tools i.e., Consolidated Rate Sheet, Carrier Service Profile, PPT of carrier services, PPT on CMP etc
- Sharing the monthly performance reports with Management on – 1) Profitability Report – Region wise i.e., (India/ Pakistan/ Colombo/ Bangladesh) 2) Regional Volume Performance in TEU’s
- 3) Report on Volume support/ diversification (In TEU’s) on Core/ Non-Core Carriers
- Maintaining/ Development of Strong Carrier relationship
- Website: www.apllogistics.com
Asst. Manager - Pricing (North & East India)
DAMCO, Maersk Group
Delhi
05.2011 - 04.2013
- Company Overview: Website: http://www.damco.com
- Website: http://www.damco.com
Sr. Executive - Purchase & Logistics
Bhushan Steel Ltd.
Delhi
03.2010 - 04.2011
- Company Overview: Website: http://bhushan-group.org
- Website: http://bhushan-group.org
Education
MBA - IB
ICFAI
TRIPURA11-2012
Bachelor in Commerce -
Pune University
Nasik01.2007
Matriculation -
Kendriya Vidyalaya
Nasik03-2004
Intermediate -
Kendriya Vidyalaya
Delhi03-2002
Skills
- Achievement oriented with excellent communication, relationship building & interpersonal skills
- Proven ability to coordinate multiple initiatives simultaneously with strong quantitative, analytical & problem solving skills
- Enthusiasm, ideation, creative, and logical solutions for business needs
Hobbies and Interests
- Chatting
- Networking
- Music
- Travelling
- Social Service
Languages
- Hindi
- English
- Punjabi
- Haryanvi
- Bhojpuri
- Marathi
Personal Information
- Date of Birth: 05/28/87
- Nationality: Indian
- Marital Status: Married
Timeline
Branch Head
AEGON LOGISTICS (I) PVT. LTD.
01.2024 - Current
Deputy General Manager - Pricing
EXPORTIFY.in
03.2020 - 11.2020
Manager - Pricing (PAN India)
Freight Systems (India) Pvt. Ltd.
06.2016 - 03.2020
Asst. Manager - Pricing (SAA)
APL Logistics India Pvt. Ltd. (NOL Group)
05.2014 - 05.2016
Asst. Manager - Pricing (North & East India)
DAMCO, Maersk Group
05.2011 - 04.2013
Sr. Executive - Purchase & Logistics
Bhushan Steel Ltd.
03.2010 - 04.2011
MBA - IB
ICFAI
Bachelor in Commerce -
Pune University
Matriculation -
Kendriya Vidyalaya
Intermediate -
Kendriya Vidyalaya
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