Experienced Pharmacovigilance professional with 5.8 years of expertise in PV. Demonstrated proficiency as a SME in literature topic, leading team, and ensuring compliance with global regulatory standards. Skilled in stakeholder management, audit and inspection readiness, automation, SOP simplification, PV agreements negotiation, CAPA and deviations handling, and training facilitation. Dedicated, focused, and determined to add value to the organization.
Subject Matter Expert (SME) for Literature:
· Acted as SME for literature topics, overseeing worldwide medical literature monitoring for Individual Case Safety Reports (ICSRs).
· Managed a team of five individuals, managing stakeholder relationships, vendor oversight, and process improvement initiatives.
Stakeholder Management:
· Developed Matrix-driven Key Performance Indicators (KPIs) for vendor evaluation.
· Participated in monthly calls with vendors to assess deliverables and identify process gaps for improvement.
· Ensured compliance with new GVP/ICH regulatory requirements and maintained oversight on vendor quality.
Audit and Inspection Readiness:
· Participated in multiple partner audits and regulatory inspections.
· Presented and handled document requests with analytical skills, ensuring compliance for literature-related topics.
· Contributed to audit readiness efforts, resulting in no findings for literature topics.
Local Literature Screening:
· Responsible for local literature screening processes with LSOs, resolving regulatory and literature-related queries.
· Developed a process for global oversight on local screening, coordinating with local teams for audit and inspection readiness.
Automation of Literature Process:
· Played a key role in the automation of literature tool project, bridging the gap between IT and business teams.
· Provided insights on internal processes and requirements, ensuring efficiency, accuracy, and reduced human workload/errors.
SOP Simplification Project:
· Contributed to the Global SOP simplification project during the launch of the V-safe database.
· Handled Global SOPs related to triage, case management, distribution, submission, and quality.
· Authored job aids for literature processes and oversight on Global literature service provider.
Pharmacovigilance Agreements:
· Negotiated PV agreements with various partners, ensuring alignment with company processes for literature topics.
CAPA and Deviations:
· Managed CAPAs and deviations related to literature process and suggested process improvements.
· Ensured compliance with ICH/GVP standards and timely completion of action plans.
Trainer:
· Conducted on-the-job trainings and knowledge sharing sessions.
· Performed Training Needs Identification (TNI) and Analysis (TNA) to ensure compliance and address knowledge gaps.
· Mentored new associates, tracked progress, and provided constructive feedback.
SME Responsibilities:
· Managed Literature Triage processes, addressing team queries, and delivering process updates.
· Maintained an updated list of journals, communicated updates to LSOs, and assisted with queries.
Case Processor:
· Processed various types of cases including literature reports, partner reports, Health Authority reports, solicited and spontaneous reports.
· Conducted duplicate checks, triage, data entry, and medical evaluation of adverse events.
· Distribution of serious and non-serious cases to respective health authorities based regulatory requirements (EMA, USFDA, Health Canada and MHRA etc.).
· Coded information using appropriate dictionaries (Eg: MedDRA, Company Product Dictionary, WHO-DD etc.) and performed clinical assessments.
· Wrote and updated safety case narratives and generated standard safety queries.
· Ensured compliance with regulatory timelines and maintained confidentiality of patient data.
· Interacted with global and local PV units and demonstrated knowledge of safety concepts and regulations.