Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kanchibotla Vyshnavi

Nellore

Summary



Dynamic Subject Matter Expert with 4+ years experience skilled in project management, operational efficiency and training development.


Overview

5
5
years of professional experience

Work History

Subject Matter Expert

Amazon India
06.2022 - 05.2024
  • Collaborated with cross-functional teams globally ensuring that subject expertise is effectively integrated into organizational strategies.
  • Managed and monitored a team size of 25 associates and helped them in understanding the SOPs of the process thereby improving their performance and metrics both individually and as a team.
  • Played a bridging role between the leadership, resources, training team and auditing team in transfer of knowledge and ensured that the process runs smoothly while maintaining the quality and speed required in meeting the SLAs on time.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Verified the accuracy of information, documentation, and training materials, ensuring compliance with industry standards and best practices.
  • Analyzed existing processes and procedures, identify areas for improvement, and suggest solutions to enhance efficiency and effectiveness.
  • Played a crucial role in translating complex technical information into understandable terms for diverse audiences.
  • Continuously monitored AI models' performance and make necessary adjustments to optimize their accuracy and efficiency.
  • Improved customer satisfaction scores by implementing a new customer service process that focused on faster resolution times and personalized communication.
  • Took ownership of a key project that was behind schedule, identified the root cause of the delays, and successfully brought it back on track, delivering results ahead of schedule.
  • Proactively identified an opportunity to improve efficiency in our workflow, and implemented a new system that resulted in a reduction in processing time.

Interim Subject Matter Expert

Amazon India
11.2021 - 05.2022
  • Based on the good performance delivered as an associate made transition as a Interim Subject Matter Expert in a transitional capacity.
  • Leveraged expertise in my subject matter to support ongoing projects or fill skill gaps within the process.
  • Managed and training teams of associates.
  • Provided guidance and support on specific processes or technologies.
  • Collaborated with other teams and managers to ensure project success.
  • Contributed to the development and implementation of new processes or systems.
  • Documented processes and procedures.

Machine Learning Data Associate

Amazon India
08.2020 - 10.2021
  • Worked in enabling automation at Amazon Robotics Fulfillment centers which includes real-time & offline (image/video) data auditing services.
  • One of the key contributions is supporting the fulfillment centers in maintaining inventory accuracy using Human Machine Interface
  • Required to watch the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured , expected to verify or mark the location of product through a tool while maintaining highest level of accuracy thereby helped in maintaining the fulfillment center's stow quality.
  • Performed precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction with minimum to no guidance from the SME.
  • Worked in multiple global projects at once and helped in launching the project successfully.

Project Control Services Practitioner

Collabera Technologies Private Limited
10.2019 - 06.2020
  • Responsible for tracking and managing project management office activities, monitoring and reporting on the execution of deliverables.
  • Worked in a central PMO role with hundreds of resources working for the client on multiple master projects globally.
  • Managed project documentation, ensuring accuracy and completeness of project plans, status reports, and other project related documentation.
  • Collaborated with cross-functional teams, providing project management support and guidance to ensure successful project delivery.
  • Communicated project status and progress to stakeholders, providing regular updates on project timelines, risks, and issues.
  • Responsible for conducting training for new hires globally on the project. Assisted with the intention of leading the on-boarding logistics of New Hires as well as managed the analysis and reporting of operational and performance metrics.
  • Optimized resource allocation and utilization across multiple projects, ensuring that the right resources are available at the right time.
  • Provided data, insights, and analysis to support business decision-making related to project portfolio management.
  • Helped to identify and eliminate inefficiencies in project processes, leading to cost savings and reduced project delivery time.
  • Ensured that projects are aligned with the organization's overall strategic goals, ensuring that projects contribute to the achievement of business objectives.

Education

BBA - Human Resources And Marketing Management

Vikrama Simhapuri University
Nellore, India
05-2018

Intermediate Education

Narayana Junior College
Nellore, India
04-2014

Class X

Ratnam High School
Nellore, India
04-2012

Skills

  • SharePoint management
  • Proficient in MS Office
  • Skilled in utilizing Microsoft Office 365 tools
  • Training and development
  • Analytical strategy development
  • Strong problem-solving abilities
  • Innovative problem solving
  • Agile project management
  • Data analysis using SQL
  • Operational efficiency
  • Skilled in Power BI analysis
  • Machine learning implementation

Timeline

Subject Matter Expert

Amazon India
06.2022 - 05.2024

Interim Subject Matter Expert

Amazon India
11.2021 - 05.2022

Machine Learning Data Associate

Amazon India
08.2020 - 10.2021

Project Control Services Practitioner

Collabera Technologies Private Limited
10.2019 - 06.2020

BBA - Human Resources And Marketing Management

Vikrama Simhapuri University

Intermediate Education

Narayana Junior College

Class X

Ratnam High School

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Kanchibotla Vyshnavi