IT Support Specialist with over 3 years of experience at Infosys, currently engaged in an on-site project at Biocon, a leading pharmaceutical company. Expertise in maintaining and optimizing manufacturing systems in compliance with strict pharmaceutical guidelines (GxP, FDA). Skilled in troubleshooting, system integration, and managing equipment such as SCADA, PLC, and automated machinery. Proficient in system validation (IQ/OQ/PQ) and ensuring regulatory compliance across all manufacturing processes. Strong track record of collaborating with cross-functional teams to improve system performance, implement software upgrades, and minimize downtime in a highly regulated, production-focused environment. Committed to ensuring seamless IT operations in pharmaceutical manufacturing, driving efficiency and compliance.