Kangkan Kalita
Assistant Area Manager
Guwahati
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Assistant Area Manager
Balkrishna Industries
08.2023 - Current
- Led cross-functional teams to streamline operational workflows, enhancing overall efficiency across departments.
- Developed and implemented process improvements, resulting in increased productivity and reduced operational delays.
- Mentored junior staff on best practices, fostering skill development and ensuring high-quality service delivery.
- Coordinated project timelines and deliverables, aligning resources to meet strategic business objectives effectively.
- Coordinate with distributor and aligning the secondary business as per the given target.
Senior Sales Executive
JK Tyres
04.2020 - 10.2022
- Analyzed market trends and competitor activity, informing strategic decision-making and resource allocation.
- Collaborated cross-functionally to optimize supply chain processes, improving product availability and delivery times.
- Established relationships with key stakeholders, driving collaboration and alignment on sales initiatives.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Developed and implemented strategic territory plans that increased market share and brand visibility.
- Led cross-functional teams to improve distribution efficiency, enhancing product availability across the territory.
DSR
Michelin Tyre
02.2019 - 03.2020
- Led training initiatives for new employees, enhancing onboarding efficiency and knowledge retention.
- Streamlined process workflows by implementing best practices, resulting in improved operational efficiency.
- Collaborated with cross-functional teams to identify and resolve operational challenges, driving project success.
- Developed and maintained comprehensive documentation for processes, ensuring compliance and knowledge sharing.
Centre Manager
ICA Education Pvt. Ltd
01.2017 - 04.2018
- Led a team of educators, fostering collaboration and continuous professional development.
- Managed operational budgets, ensuring resource allocation aligned with strategic goals.
- Developed and implemented educational programs, enhancing student engagement and retention rates.
- Facilitated partnerships with local organizations, expanding community outreach and program visibility.
Education
Post-Graduation - Finance & Marketing
Banglore University/Presidency College
01-2016
Graduation - Marketing
Banglore University/Presidency College
01-2014
Class XII - Arts
State Educational Board of Assam(SEBA)
01-2010
Class X -
State Educational Board of Assam(SEBA)
01-2008
Skills
Team leadership
Training and development
Customer service
Achievements/ Extra Curricular Activities
“E- SOP” Certified by NIRD on August 2017. Successfully completed Business English Certificate (BEC) in 2012. (conducted by British Council) Attended the national seminar “CONCLAVE”on Project Management organized by Project Management Dept. Bangalore. Attended the national seminar on Digital Marketing organized by Presidency College, Bangalore “E- SOP” Certified by NIRD on August 2017. Successfully completed Business English Certificate (BEC) in 2012. (conducted by British Council) Attended the national seminar “CONCLAVE”on Project Management organized by Project Management Dept. Bangalore. Attended the national seminar on Digital Marketing organized by Presidency College, Bangalore
Timeline
Assistant Area Manager
Balkrishna Industries
08.2023 - Current
Senior Sales Executive
JK Tyres
04.2020 - 10.2022
DSR
Michelin Tyre
02.2019 - 03.2020
Centre Manager
ICA Education Pvt. Ltd
01.2017 - 04.2018
Post-Graduation - Finance & Marketing
Banglore University/Presidency College
Graduation - Marketing
Banglore University/Presidency College
Class XII - Arts
State Educational Board of Assam(SEBA)
Class X -
State Educational Board of Assam(SEBA)