Kanhaiyya Patil
Pune
Summary
Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cloud Operations Engineer
Acquia Inc
Pune
06.2021 - Current
- Constantly improve performance and reliability of hosting platforms
- Ensure customer success by provisioning their hosting environments following Acquia best practices
- Debug intriguing LAMP stack problems
- Work closely with customer support and engineering to deliver second-to-none SaaS and PaaS services
- Maintain and enhance cloud management and monitoring tools
- Participate in on-call, operations support rotation
- Capacity planning
- Participate in on-call rotations, generally once every 2 months for one weekend day
Technical Support Engineer
Persistent Systems
Pune
05.2019 - 06.2021
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Performed root cause analysis of reported issues to decisively discern and enact corrections.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Served as primary point of contact for support relating to owned solutions and products
Application Engineer
Entrib Analytics
Pune
01.2019 - 05.2019
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
- Partnered with development team on product development, application support plans and prototype programs.
- Developed proposals and pricing for large- and small-scale manufacturing products.
Education
PG Diploma in IT Infra, Systems And Security - Information Technology
CDAC Electronic City
Bangalore08.2018
Bachelor of Engineering - Information Technology
NDMVP's College of Engineering
Nashik06.2017
Skills
- Database skills
- Linux
- DevOps
- Information security
- Cloud platform -AWS/Google Cloud
- Virtualization
- Containerization(Docker and Kubernetes)
Accomplishments
• Employee of the Month in Persistent Systems.
• Shoutout Employee for Netezza Project from J.P Morgan Customer.
• Runner Up award for Volleyball in Inter College Tournament.
Certification
- Google Cloud Platform, Technical Guftgu
- PGDITISS, CDAC E-city
- Containers & Kubernetes Essentials
- Docker Essentials: A Developer Introduction
- Cloud Core by IBM
- Data Science Foundations - Level 1
Additional Information
STRENGTHS
- Problem Solving Skills
- Willingness to Learn
- Effective oral and written communication skills
- Strong analytical problem-solving capabilities
- Project management skills
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)
Timeline
Cloud Operations Engineer
Acquia Inc
06.2021 - Current
Technical Support Engineer
Persistent Systems
05.2019 - 06.2021
Application Engineer
Entrib Analytics
01.2019 - 05.2019
PG Diploma in IT Infra, Systems And Security - Information Technology
CDAC Electronic City
Bachelor of Engineering - Information Technology
NDMVP's College of Engineering