Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Kanhaiyya Patil

Pune

Summary

Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cloud Operations Engineer

Acquia Inc
Pune
06.2021 - Current
  • Constantly improve performance and reliability of hosting platforms
  • Ensure customer success by provisioning their hosting environments following Acquia best practices
  • Debug intriguing LAMP stack problems
  • Work closely with customer support and engineering to deliver second-to-none SaaS and PaaS services
  • Maintain and enhance cloud management and monitoring tools
  • Participate in on-call, operations support rotation
  • Capacity planning
  • Participate in on-call rotations, generally once every 2 months for one weekend day

Technical Support Engineer

Persistent Systems
Pune
05.2019 - 06.2021
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Performed root cause analysis of reported issues to decisively discern and enact corrections.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Served as primary point of contact for support relating to owned solutions and products

Application Engineer

Entrib Analytics
Pune
01.2019 - 05.2019
  • Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
  • Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
  • Partnered with development team on product development, application support plans and prototype programs.
  • Developed proposals and pricing for large- and small-scale manufacturing products.

Education

PG Diploma in IT Infra, Systems And Security - Information Technology

CDAC Electronic City
Bangalore
08.2018

Bachelor of Engineering - Information Technology

NDMVP's College of Engineering
Nashik
06.2017

Skills

  • Database skills
  • Linux
  • DevOps
  • Information security
  • Cloud platform -AWS/Google Cloud
  • Virtualization
  • Containerization(Docker and Kubernetes)

Accomplishments

• Employee of the Month in Persistent Systems.
• Shoutout Employee for Netezza Project from J.P Morgan Customer.
• Runner Up award for Volleyball in Inter College Tournament.

Certification

  • Google Cloud Platform, Technical Guftgu
  • PGDITISS, CDAC E-city
  • Containers & Kubernetes Essentials
  • Docker Essentials: A Developer Introduction
  • Cloud Core by IBM
  • Data Science Foundations - Level 1

Additional Information

STRENGTHS

  • Problem Solving Skills
  • Willingness to Learn
  • Effective oral and written communication skills
  • Strong analytical problem-solving capabilities
  • Project management skills


Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)

Timeline

Cloud Operations Engineer

Acquia Inc
06.2021 - Current

Technical Support Engineer

Persistent Systems
05.2019 - 06.2021

Application Engineer

Entrib Analytics
01.2019 - 05.2019

PG Diploma in IT Infra, Systems And Security - Information Technology

CDAC Electronic City

Bachelor of Engineering - Information Technology

NDMVP's College of Engineering
Kanhaiyya Patil