Kannan M
Business Process Lead in TCS
Chennai
Summary
Around 5 Years of experience is banking operations and 4 years of experience in Manual testing in banking domain. Strong focus on ensuring quality through thorough test case development and execution. Known for effective collaboration within teams and adapting to shifting project requirements. Proficient in test planning, defect tracking, and using various testing tools.
Overview
9
9
years of professional experience
Work History
Business Process Lead
TCS
11.2022 - Current
- Around 5 Years of experience is banking operations and 4 years of experience in Manual Testing in banking domain
- Expertise in manual testing with experience in Agile methodologies
- strong knowledge in MT swift and MX messages ISO with reconciliation and risk management.
- worked on validation testing for MT and MX Applications
- proficient in testing life cycle including functional testing, UAT testing,Smoke testing and Adhoc testing, ect,.
- strong exprience in identifying high level scenarios, test case creation, test case execution, and bug logging
- thorough understading of designing test scenarios and creating test case using requirement documents and analysis test results
- Experience in handling bug triage calls, sending daily and weekly text execution status reports to clients
- proficient in preparing defect logs and tracking defects to closure.
- Communicating with other team’s members (Development Team, Technical Support, and Business Support) in order to resolve the issues
- Collaborated with development teams to resolve defects and improve overall product quality.
Senior Officer
Standard Chartered Bank
02.2021 - 11.2022
- Enhanced user experience through thorough UAT testing for applications.
- Maximized team efficiency through clear communication of test results and recommendations to stakeholders.
- Documented testing procedures for developers and future testing use.
- Handling payment investigations, swift payment MT and MX messages, Nostro reconciliations and Fraud & Risk management
- Processing Swift messages payments – MT103 and MT202 Payments
- Handling investigations related to wire payments, and SEPA such as BCNR RECALL amendment UTA, FATF, Fraud payments, Refunds, and sanctionsMT199 MT196 MT192 and MT192
- Provide regular feedback and performance monitoring
Senior Analyst
Hexaware Technologies
05.2019 - 02.2021
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Monthly Charges, NAK reject payments, and clients spreadsheet
- Processing swift payment and payment investigations
- Nostro reconciliation and clearing LCR LDR SDR and SCR
- Handing Fraud and sanctions enquiries
- UAT testing and providing signoff
- Provide brainstorming sessions and process updates
Process Trainer
Teleperformance
05.2016 - 05.2019
- Tracking and monitoring team’s performance to achieve SLA with100% quality.
- Training new employees on system navigations and on process.
- Training new employees about their roles and responsibility
- Transfer of funds as per customer request such as LCY, FCY and Internal transfer
- Processing Swift messages payments – MT103 and MT202 Payments.
- Ensure that payments have been properly initiated with valid invoices and supporting documentation such as receipts and other vouchers
- Analysis whether the transfer involved high risk countries or high risk goods
- Performing Fund transfer related to BT & COC.
- Collecting TT charges and CB charges
Education
Bachelor of Science - Electrical Engineering
Jaya Engineering College
Chennai, India 04.2001 -
Skills
Operational excellence
Timeline
Business Process Lead
TCS
11.2022 - Current
Senior Officer
Standard Chartered Bank
02.2021 - 11.2022
Senior Analyst
Hexaware Technologies
05.2019 - 02.2021
Process Trainer
Teleperformance
05.2016 - 05.2019
Bachelor of Science - Electrical Engineering
Jaya Engineering College
04.2001 -
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