Kannan Sekar
Chennai
Summary
Secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
SME Team Leader
Sutherland
Chennai
09.2023 - Current
- Provided guidance on complex projects, ensuring tasks were completed accurately and efficiently.
- Identified areas for improvement within the SME team and developed action plans to address them.
- Assisted in resolving conflicts between team members and provided support when needed.
- Organized training sessions for new employees joining the SME team, providing guidance on job responsibilities.
- Analyzed data from various sources to identify trends and develop solutions for improving efficiency.
- Conducted regular meetings with the SME team to review progress and address any issues.
- Motivated and coached team members to reach goals, providing constructive feedback.
- Implemented best practices for managing workloads among the SME team members according to individual skillsets.
- Reviewed project plans regularly with the senior management team to ensure deadlines are met and objectives achieved.
- Maintained accurate records of employee attendance, leave requests, performance reviews.
- Monitored daily activities of the SME team, ensuring all necessary tasks were completed in a timely manner.
- Developed and implemented strategies to improve team performance.
- Analyzed key performance indicators to identify effective strategies.
- Maintained positive working relationship with fellow staff and management.
SME
Accenture
Chennai
12.2022 - 08.2023
- Analyzed client requirements to enhance service delivery and support.
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
- Maintained positive working relationship with fellow staff and management.
- Set specific goals for projects to measure progress and evaluate end results.
- Analyzed key performance indicators to identify effective strategies.
Sr. Transaction Processing Associate
Accenture
Chennai
03.2020 - 11.2022
- Processed financial transactions accurately within established timelines.
- Reviewed transaction documentation for compliance with company policies.
- Collaborated with team members to resolve transaction discrepancies.
- Monitored transaction systems for efficiency and performance issues.
- Provided training and support to new associates on processes and tools.
- Handled and verified data received by automatic data extraction tools.
- Received, processed and organized transactional documents and transmitted to clients.
- Maintained accurate records of all transactions processed.
Transaction Processing Associate
Accenture
Chennai
01.2018 - 02.2020
- Receiving requests to process transactions such as Add/Create New Tax id and validating Tax number among multiple users.
- Processing client data entry in a database using client applications.
- Validating transactions for medical billing.
- Processed high-volume transactions efficiently using proprietary software systems.
- Reviewed and validated transaction data to ensure accuracy and compliance.
- Collaborated with team members to resolve discrepancies in transaction records.
Data Processing Analyst
Accenture
Chennai
06.2017 - 11.2018
- Processing the client data with validation and new entries of the customer into the database.
- Handling member accounts for their claim process.
- Updating Weekly reports for the team.
- Star of business Awards.
- Top performance.
- Rock star buddy Awar.
- One idea has been implemented.
- Met glidepath (ETA) on time.
Education
MBA - Financial Management
Alagappa University
Chennai, India 12.2021 - 05.2023
Bachelor Of Commerce - Corporate Secretaryship
D.B.Jain College
HSC -
Wesley Higher secondary school
SSLC -
Government Higher Secondary School
Skills
- Data Analysis
- Problem Solving
- Mail Handling
- Team Handling
- SpreadSheet Management
- Client relationship management
- Employee training
- Problem solving
- Coaching and mentoring
- Team leadership
- Performance monitoring
- Training and mentoring
- Inventory management
- Self motivation
- Teamwork
Disclaimer
I hereby declare that the above furnished information is true to my knowledge and belief.
Hobbies and Interests
- Play Badminton
- Play Cricket
Languages
- Tamil
- English
Timeline
SME Team Leader
Sutherland
09.2023 - Current
SME
Accenture
12.2022 - 08.2023
MBA - Financial Management
Alagappa University
12.2021 - 05.2023
Sr. Transaction Processing Associate
Accenture
03.2020 - 11.2022
Transaction Processing Associate
Accenture
01.2018 - 02.2020
Data Processing Analyst
Accenture
06.2017 - 11.2018
Bachelor Of Commerce - Corporate Secretaryship
D.B.Jain College
HSC -
Wesley Higher secondary school
SSLC -
Government Higher Secondary School