RAVI THEJA E
BENGALURU
Summary
Experienced SME Team Leader with substantial knowledge in managing and guiding teams to achieve business objectives. Possess strong leadership skills coupled with the ability to improve operational efficiency and maximize productivity. Notable success in implementing strategic initiatives, enhancing team performance, and driving overall company growth. Skilled in fostering positive work culture while maintaining high quality standards.
Overview
4
4
years of professional experience
Work History
SME Team Leader
Policybazaar insurance brokers private limited
BANGLORE
04.2022 - Current
- Monitored daily activities of the SME team, ensuring all necessary tasks were completed in a timely manner.
- Organized training sessions for new employees joining the SME team, providing guidance on job responsibilities.
- Identified areas for improvement within the SME team and developed action plans to address them.
Customer Care Associate
ASIAN PAINTS
TUMKUR
01.2021 - 10.2021
- Ensured compliance with applicable laws, regulations, and standards.
- Generated reports to track customer interactions and feedback.
- Followed up with customers to ensure satisfaction with resolution.
Education
Bachelor of Commerce - FINANCE AND ACCOUNTING
VIDYA VAHINI COLLEGE
TUMKUR 05-2020
Skills
- Team leadership
- Employee training
- Process improvement
- Performance management
- Regulatory compliance
- Data analysis
- Coaching and mentoring
Accomplishments
- Star team of the month award
- Star team of the quarter award
- Highest target achievement award
Languages
kannada
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Elementary (A2)
A2
Timeline
SME Team Leader
Policybazaar insurance brokers private limited
04.2022 - Current
Customer Care Associate
ASIAN PAINTS
01.2021 - 10.2021
Bachelor of Commerce - FINANCE AND ACCOUNTING
VIDYA VAHINI COLLEGE
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