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Executive Sous Chef - The Ben, Autograph Collection

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I would like to work for an organisation, which provides a challenging atmosphere that would give me a good scope to hone my technical & communicative skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals. Agency manager versed in marketing of client talents. Skilled in networking and developing opportunities for clients. Conducted business development to attract new clients while managing existing client engagements.

Experienced with managing overdue accounts and resolving payment disputes efficiently. Utilizes negotiation techniques and persuasive communication to secure payments. Track record of maintaining accurate records and collaborating with teams to meet collection targets.
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Multilingual and analytically minded professional with hands-on experience in fintech collections, merchant engagement, and SME account strategy. At YouLend, I deliver data-informed recovery processes and maintain high performance across key metrics, including conversion and cash collection. With a strong foundation in both operational execution and relationship management, I contribute to merchant-centric solutions that support sustainable portfolio health and business growth. My experience spans repayment planning, multilingual negotiation, and cross-functional collaboration to support practical, outcome-focused resolutions. Currently completing an MBA in International Finance and Banking (dissertation pending, September 2025), I combine commercial insight with cultural fluency to navigate complex financial interactions with confidence and precision.

To work in the organization with the responsibility and dedication to the job and putting more effort to achieve the vision and mission of the company as well as an individual and in association with the team.

Kapil Bhatia

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Collection Executive

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Bsc'it - Information Technology

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Collection Executive

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Bsc'it - Information Technology

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