KAPIL PANDEY
Bengaluru,KA
Summary
To find role challenging career for self-development and contribute towards organization workforce to achieve mutual goals. A position for self growth and organisational benefit, using well-developed research, analytical, and quantitative skills.
Overview
11
11
years of professional experience
Work History
Asst. Manager
HSBC
Bangalore, Karnataka
04.2019 - Current
- Workforce and Resourcing Analysis - Analysing the resourcing available during the date and providing the department with adequate projection
- Team management - managing the data team and facilitating availability of liaises for optimal and timed resolutions
- MIS preparation and interpretation - preparing the daily MI for the team productivity management and to analyse better emphasis on capacitive management
- Risk Analysis - Analysis of risk associated with people and data available with them to eradicate coercion at any possible step
- Workforce Analysis – Analyzing shrinkage and anticipated workforce required for continuous operation of business within the desired rhythm thus preventing disruption in service
- Performance delivery – drafting performance results of 800+ individuals through devised reports and coaching them steps for further improvement.
- Worked with management to develop strategic and tactical plans to meet different requirements.
- Set and adjusted to schedules to maintain optimal coverage and service levels.
- Created training materials for new employees to provide information about attendance guidelines.
- Managed overtime, shift swaps, breaks and PTO requests.
- Produced and updated documents, reports and tracking spreadsheets using Software, Software and Software.
- Implemented Type and Type sourcing strategies to identify high-quality candidates.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
AML Investigations Executive/ Fraud Operations Analyst/Excel MIS
HSBC
01.2011 - 04.2019
- Reviewing transactions of customers and screening it against the laid policies by the financial regulators (AML, KYC, Transaction monitoring, Client Screening, Enhanced Due Diligence, Risk Management)
- Reviewing the transactions of the customer against the KYC profile and reaching out to relationship manager in case of any ambiguity or mismatch with the KYC
- Drafting a comprehensive report on the customer profile and related activities
- KYC onboarding of the clients and remediation, negative news, CDD and EDD on the clients
- Time to time KYC refreshes based on the data collection and the regulatory acts
- Conducting UAT testing on AML Investigative Software
- UAT functional testing
- Test scenario Identification
- Test case creation
- Test case execution
- Raising defects
- Defect closure
- Test cycle closure
- Delivering Training and encompassing with new trends and required skills in the AML Sector
- Market research
- Material Generation
- AML education upgradation
- Technical Troubleshooting
- System error identification
- Error ticket generation
- Calibrating with IT persons and rectification of error
- MIS Data preparation
- MIS data preparation for the management when required
- VBA coding
- UML Data modelling and flow charts creations
- Review the historical work to identify scope of development
- Conducting bulk review on the transactions to compare and analyze the data
- Collaborative work with operations and Quality Assurance Team for better goals
- Interaction with the Quality Assurance team to ascertain qualitative work
- Ability to work with shift timing flexibility
- Flexible with the change in shift timings for the business requirements to complete the work within the specified SLAs
- Deputy for management
- Deputized for the management when required for smooth operation
- Coached team for better performance
- Helping management for vendor project management and reaching out for simultaneous and collaborative tasks.
Education
Bachelor Of Commerce - Business Quantitative Methods
Mats University
RaipurSkills
Qualifications and SkillsBcom GraduateDeveloper SkillsVisual Macro developmentExperienced with MS Office suite 2003-2016Presentation creation skills using Microsoft PowerPoint and other set of toolsMS VisioCreation of flow chart for better representation of dynamic modelling in unified modelling languageMS SharePointAccustomed with Microsoft SharePoint for hosting files globally within organization for ease of accessFraud AnalysisBetter investigative skills to analyze and compare the data in hand with the one available on public domains
Additional Information
- Honors and Awards , Consistent top performer awards Superstar performance award. Recognition from higher management as consistent deliverer of goals.
- Comprehensive Report Creation of reports to be presented to the regulators. SAR Review Reviewing the SARs/STRs filed customers to safeguard financial institution from misconduct. Due diligence Conducting due diligence on customers and customers’ customers for negative news in LEXIS NEXIS, World Check, Regulatory Data Corp(RDC) and Norkom. HP Quality Center Skilled with utility of HP Quality Center for UAT -user acceptance testing.
Accomplishments
- Supervised team of 800 staff members.
- Achieved service levels by introducing proper schedule for staffing tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved service levels by completing targeted analysis with accuracy and efficiency.
- Documented and resolved barriers and risk which led to better results.
Timeline
Asst. Manager
HSBC
04.2019 - Current
AML Investigations Executive/ Fraud Operations Analyst/Excel MIS
HSBC
01.2011 - 04.2019
Bachelor Of Commerce - Business Quantitative Methods
Mats University