Rajkumar Nanda

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Managed and led a team of 20+ Business Development Associates (BDA’s) & monitored sales performance and coordinated the team to improve the sales pitch to meet required targets.
• Exceeded targets by building, directing and motivating high-performing sales team and some have been promoted to their new target designation and are now searching for more.
• Consistently implemented and achieved KPIs thereby delivering highest sales revenue of 1 CR.
• Successfully achieved & acquired the maximum target/sales of 1.5+ CR using sales planning and forecasting.
• Evaluated, analyzed and targeted the market's key clients and strategized initiatives to interact, close deals, and secure accounts.
• Successfully conducted internal branch audits of key departments, such as sales, purchases, and stock maintenance.
• Ensured highest level of employee motivation and identified the need for sales training for high conversion rate.
• Maximized branch sales by fostering and increasing client loyalty through reward programs.
• Facilitated hiring of BDAs and taking part in recruitment process while also nurtured and enhanced relationships with all the key clients for a long-term perspective and discovered business growth opportunities.
• Negotiated prices, terms of sales and service agreements. Involved in complex inter department collaboration to provide best solutions to the YOY users securing retention and also generating new business from customer referrals Responsible to drive daily sales trend and meet weekly and monthly targets
• Conducted regular performance reviews for employees to identify areas of improvement.
• Coordinated with other departments to ensure smooth flow of operations.
• Developed a system for tracking of funnels as needed & implemented plans of improvement after evaluating staff performance.

• Assisted and worked as Sr. Academic counsellor in various categories & imparted knowledge to assist students/clients

in planning their schedules, picking courses, and determining the best education method for various students.

• Promoted to Team Leader after a year of consistent high performance.

• Successfully negotiated contracts with prospective clients while delivering excellent customer service.

• Developed excellent relationship with clients and understand their needs & assisted them proactively, enhancing client

satisfaction by 30%.

• Generated revenue of 50-60L while working on multiple campaigns: YOY (retention), Inbound (high stakes), Outbound (Cold-Calling) & International, YouTube and maximized sales revenue.

• Evaluated, analysed and targeted the market's key clients and strategized initiatives to interact, close deals, and

secure accounts.

• Maximized branch sales by fostering and increasing client loyalty through reward programs.

• Met with customers to discuss and ascertain needs, tailor solutions, and close deals. Individual revenue contribution of close to 40-50L. Gained hands on experience in departments which include New Sales, Inbound, YouTube, YOY retention, customer care and service and grievance 360 Degree learning in pre and post sales process
• Awarded as V-achiever's for 6 months consecutively
• Collaborated with probationary students to implement academic plans, leading to higher GPAs and retention.
• Keeping a good record of reaching the desired sales objectives.
• Quickly converted to a full time employee solely based upon my performance in just 3 months.
• Analyzed student records, test scores and other relevant data to identify strengths and weaknesses of individual students.