Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KAPIL PANDYA

KAPIL PANDYA

T4A, 4122,Prestige Bella VIsta,Iyyapanthangal,Porur, Chennai

Summary

A Competent professional with 20 years’ experience in Retail & Channel Finance, Network Development, General Insurance, Sales of vehicle Loans, Channel Sales, OEM Sales, Key Account Management.

  • Expertise in tie ups, MOU executions, with banks, NBFCs, Cooperatives, RRBs for Customer & Dealer Financing.
  • Product & Program management for Sales & market share improvement.
  • Sound understanding of Channel Retail operations & funding
  • Experience in Innovative schemes floated with Banks / NBFCS for facilitating sales
  • Highly skilled in Developing & Managing Dealer Network (Sales Service Spare) – from identifying potential Business Partner and establishing them for self-sustenance in all the operating verticals. Ensuring seamless Due Diligence to evaluate prospect business wealth and compliance through on boarding to entire life cycle. Implement actions for continuous growth & improvement of organization and channel partner to have sustainable business growth & profitability.
  • Experienced in dealing with Dealers, fleet operators, Key Accounts, Financiers,Sales Channels.
  • Expertise in Driving Financing schemes, performance linked Incentive Schemes Dealer Working Capital management & Monitoring, OEM credit approvals & Control.
  • Comprehensive experience in Retail & Inventory finance portfolio for Two Wheelers, Passenger & Commercial vehicles domain.
  • Directly Contributing to Top Line & Bottom line Profitability through Channel Funding & Insurance offering.

Overview

23
23
years of professional experience

Work History

Lead - Retail, Channel Finance & Insurance

Ashok Leyland Ltd
Chennai
04.2022 - Current
  • Reviewed Inventory Funding requirement projections relating to business and industry trends and identified areas requiring improvement.
  • Approved and qualified Retail FInance Schemes based on the requirement of Regions.
  • Strategized on Channel FUnding procurement through banks and other financial institutions.
  • Promoted finance products to customers and sales force to increase penetration.
  • Evaluated and developed association with Banks, NBFCs, Cooperatives, RRBs to develop more options for retail financing.
  • Drafted and confirmation of MOUs and Financial Arrangements across India.
  • Developed & Managed relationships amongst different stakeholders including channel partners, banks, and internal stakeholders to set seamless operations.
  • Guided teams regularly on the financial arrangements across India to promote consistent practices and learnings.
  • Networking and relationship building with Top Management Team of the Banks/Non- banking financial institutions to gain insights and counsel them to build plans and schemes that will bring in more funding and also promote sales.
  • Building policies, schemes, and streamlining processes in alignment with Top Management for business enhancement.
  • Collection support to the organization through Retail Finance.
  • Building tie-ups with Banks / Financiers for arranging working capital for dealers.
  • Resolving conflicts with due consideration to the interest of different stakeholders.
  • Facilitated the Financiers in RC/Portfolio-related issues and the dealers for scheme/operational issues.

Credit Management:

  • Handing Credit Management for LCV Division.
  • Credit approvals and repayment.
  • Maintaining Stock Audit.
  • Fund Mismatch Monitoring.

Insurance

  • New Product validations
  • Strategic decisions related to partnerships.
  • Shortlist of insurance partners.
  • validate contract terms.
  • Validate commercial decisions.
  • Profitability of Insurance and services contracts.
  • Provide decision making inputs for insurance coverage within the group

Divisional Manager- Network & Sales Finance- West

Ashok Leyland Ltd
Mumbai
08.2017 - 03.2022

Network Development & Manpower Management:

  • Dealership network planning, preparing the business model in line the network plan of the company.
  • Handled the complete process- Scouting, Documentation, Civil work, manpower, IT infrastructure, Due Diligence of dealer applicants, preparation & signing of LOI.
  • Arranging for the Commencement of Business (COB) including…

1. Land & Site finalization,

2. Showroom & Workshop Drawing Layouts, Construction,

3. Recruitment of Manpower, Develop and implements a plan of Induction, Orientation and Training of newly-signed Dealerships and Staff Training,

4. Ensuring Working Capital arrangements. Dealer Agreements and other associated contractual documents.

  • Supervised Network development activities and performed tasks such as:

1. Developing strategies for deeper penetration, Planning & implementation of correct CI.

2. Evaluation of network proposal, Co-ordination & implementation for annual plan of location check, Interview, presentation, LOI and inauguration to achieve final network target.

3. Plan & control of LOI issuance, inauguration progress in close co-ordination with sales team.

4. Plan & control on dealer code generation & follow up with commercial for vehicle load & part dispatch.

5. All upcoming dealer financial check control for timely LOI issuance & inauguration process.

6. Periodic dealer evaluation & control and suggest for improvement parameters for better customer satisfaction.

7. Dealer manpower recruitment & training in co-ordination with sales team & training section.

8. Departmental TQBM audit & control, Close co-ordination with legal for dealer agreements.

Customer Experience:

CSI & SSI Score management and action plan implementation

Retail, Channel Finance & Insurance:

Finalize & execute working capital requirements based on annual business plan, Fund Gap management, Retail Finance schemes implementation, new tie ups, Financier relationship management, Insurance penetration

Zonal Retail & Channel Finance Manager

Tata Motors Ltd
Mumbai
12.2015 - 08.2017

Position Summary:

  • Managed all aspects of Channel Finance relationships, Retail Finance Relationships, Credit & Collection Management, Audits, Insurance Relationships, New Institution Tie ups, and

Manpower training in the field of Key Accounts Management, retail Finance & Insurance for the Region.

  • In order to enable incremental volume growth and ensure credit lines are available for dealers through banks to ensure smooth business functioning and target achievement.
  • Evaluate new dealer application on financial parameters
  • Handled West Zone Gujarat, Mumbai, ROM, MP markets with INF portfolio of 300 Cr & 74 dealers

Regional Retail & Channel Finance Manager

Tata Motors Ltd
Ahmedabad
04.2012 - 12.2015

Head-Sales & Marketing(Gujarat)

Bussan Auto Finance India Pvt Ltd
Ahmedabad
10.2010 - 03.2012
  • Drived Sales for Gujarat through a team of 4 on roll Area In charge & 30 Outsource FOS.
  • Trained and counseled sales team on presentation skills, selling tactics, customer service, and relationship building techniques.
  • Responsible for achievement of the revenue target set for the product (in terms of value or volume, IRR etc) along with acquisition of the desired customer segment. As per target/revenue sheet allocated
  • Does segmentation and target marketing.
  • Makes recommendations for modifications to product and credit policies.
  • Micro marketing initiatives for lead generation and awareness
  • Maintained COA at desired level through increasing Efficiency & productivity.
  • Maintained IRR & PF to generate revenue
  • Handled Entire Gujarat for Yamaha Dealerships ,Managing 18 Dealer Channels.
  • Ensured Quality of Two Wheeler Loan portfolio by quality sourcing.
  • Strategized for entering new markets and plan business for proposed markets.
  • Planning & developing sales promotional & Marketing plan to increase finance penetration for entire Gujarat.
  • Ensured sizable market share for 2 wheeler finance.

Channel Manager

Barclays Investments & Loans India Ltd
Ahmedabad
10.2008 - 04.2010

Channel Manager-Ahmadabad Jan 08 to April 10

Responsible for ensuring acquisition of the set target in terms of value value/volume of loans per DSA.Developing marketing strategies to build consumer preference and driving volumes

Relationship Manager

ICICI BANK LTD
Vadodara
10.2004 - 01.2008

Two Wheeler Loans – Top Markets-Baroda & spokes

  • Strategized for entering new markets and plan business for proposed markets.
  • Successfully increased market share to 52%.
  • Handled & developed Dealers, Sub dealers’ network, DSA & DST network.
  • Managed the entire gamut of cross sale of bank's products such as Lombard general insurance, saving A/c, current A/c

Territory Manager

Panasonic India Pvt Ltd
Surat
12.2003 - 09.2004

DIstrict Sales Officer

Kirloskar Oil Engines Ltd
Ahmedabad
09.2001 - 12.2003

Education

Management Development Programme - MDP

Indian Institute of Management
Banglore
02.2023

MBA - Business Management

FMS-Indian Institute of Rural Management
Jaipur
07.2001

BBA - Business Administration And Management

Saurashtra University
Rajkot
06.1999

Skills

  • Business Development
  • Sales and Marketing
  • Channel Management
  • Team Management
  • Customer Service
  • Dealership Management
  • Profitability Optimization
  • Sales Goals
  • Insurance Products
  • Loan Portfolio Monitoring

Languages

Hindi
First Language
English
Advanced
C1
Gujarati
Advanced
C1
Marathi
Elementary
A2

Timeline

Lead - Retail, Channel Finance & Insurance

Ashok Leyland Ltd
04.2022 - Current

Divisional Manager- Network & Sales Finance- West

Ashok Leyland Ltd
08.2017 - 03.2022

Zonal Retail & Channel Finance Manager

Tata Motors Ltd
12.2015 - 08.2017

Regional Retail & Channel Finance Manager

Tata Motors Ltd
04.2012 - 12.2015

Head-Sales & Marketing(Gujarat)

Bussan Auto Finance India Pvt Ltd
10.2010 - 03.2012

Channel Manager

Barclays Investments & Loans India Ltd
10.2008 - 04.2010

Relationship Manager

ICICI BANK LTD
10.2004 - 01.2008

Territory Manager

Panasonic India Pvt Ltd
12.2003 - 09.2004

DIstrict Sales Officer

Kirloskar Oil Engines Ltd
09.2001 - 12.2003

Management Development Programme - MDP

Indian Institute of Management

MBA - Business Management

FMS-Indian Institute of Rural Management

BBA - Business Administration And Management

Saurashtra University
KAPIL PANDYA