Kapil Thakraney

• Awards
  Received prestigious "Partnering for Client Impact" award: Dec 2021
• Helping clients with identification of existing gaps and enhancements required.
• Suggesting improvement opportunities. Developing product vision & strategy keeping a customer centric approach.
• Translating product vision into a short term & long-term roadmap.
• Owning & delivering the product backlog. Enhance products based on customer preference data.
• Prioritizing feature backlog to realize product value.
• Inspire, coach and influence team by describing and then reinforcing the product vision, strategy and goals.
• Recommending crisp customer journey to guide robust & scalable product development. Participate in UAT.
• Managing product demonstrations and testimonials. Facilitating increased product awareness through promotion and innovative sales strategy.
• Identifying target markets for promotional efforts via statistical analysis of demographic information and previous usership figures.
• Monitoring market trends and competitor performance to update product strategies.
• Providing product training and support.
• Liaising with business teams to collect customer feedback, incorporating into subsequent production runs and development lifecycles.

• Led multiple key strategic digital initiatives & projects including business, technology, transformation & innovation engagements from concept to delivery.
• Led enterprise wide ATF automation solution for digitization of aircraft fuel entry & vendor invoice reconciliation process for the Airline. Improved Invoice reconciliation time from 2 months to 1-week. Reduced leakages & improved manpower productivity.
• Led HR automation digital program for Pilots enabling 98% of Pilots to get preferred bid
• Led enterprise wide Data Lake engagement on Data warehousing & Management Reporting process automation for the Airline.
• Owned product development and created product launch plans.
• Acted as bridge between business & tech & provided roadmaps/ solutions & strategy for work completion
• Business problem definition & key business requirements.
• Led periodical service reviews and scorecards with multiple levels of stakeholders. Risk identification & mitigation in accordance with company strategy.
• Product evaluations & make Build vs Buy decision
• Identified process improvement & automation opportunities and drove improvements.
• Performed functional analysis to support consulting projects & large digital programs.
• Leveraged historical data on multiple segments & incorporated visualization to generate actionable insights.
• Review use cases and other tech documents with IT project staff to ensure business requirements are adequately reflected.
• Decreased costs by negotiating with vendors.

• Undertook consulting assignments to benchmark client business processes and recommend enhancements or business process improvements.
• Identified business pain areas and recommended relevant Key Performance Indicators (KPIs) metrics to aid in effective decision making.
• Led key projects & generated very high CSI (>98%)
• Provided domain expertise for creation of new value-based offerings.
• Acted as bridge between business & tech & provide roadmaps/ solutions & strategy for work completion.
• Prepared project plans, business plans & manage stakeholder expectations.
• Identified growth opportunities across accounts.
• Developed and implemented specific frameworks for strategy and programs.
• Analyzed & documented business requirements, gaps with desired state and proposed solutions ensuring compliance & scalability for Fortune 500 companies.
• Prepare business proposals, respond to RFPs & participate in business solution development.
• Provide thought leadership and innovation within practice areas.
• Coach & mentor junior team members & conduct business domain trainings.

Part of Robotics wing of India's Nuclear Power Program

• Worked on designing of system for automated transfer of materials with Autonomous Guided Vehicles (AGVs) in production unit of Indian automaker & reduced manual intervention to minimum.
• Partnered with Stakeholders to define automation strategy of their plant floor.
• Analyzed sensor data for advanced heavy water reactor (AHWR) to predict & issue early warning using sensor data management & analysis.
• Led a team of 6 in providing a fully automated robotics system for an ordnance factory in India. This was useful in handling hazardous materials and remote defusing of explosives to enhance human safety.