Summary
Overview
Work History
Education
Skills
Declarations
Personal Information
Languages
Timeline
CustomerServiceRepresentative
KAPOOR GIRI

KAPOOR GIRI

New Delhi

Summary

To take up a challenging assignment with growth potential to both, the organization and the individual and to best leverage my talent and ability for the benefit of the organization

Overview

2
2
years of professional experience

Work History

Operation Executive

GC Web Venture PVT LTD (India Lends)
Udhyog Vihar
10.2021 - 03.2023
  • Act as an operations executive in the business loan process.
  • Managed the daily operations of the organization including lead conversion, customer support, customer inquiries and loan requirements.
  • Monitored external and internal service with Lendingkart Lender as per customer requirements.
  • Process the case from inception to dispatch.

Relationship Manager

Indifi Technologies PVT LTD
Sector 18 Gurgaon
06.2023 - 02.2024
  • Work as a Relationship Manager at Indifi Technologies Pvt Ltd in the business loan process.
  • Customer needs identified, customized solutions developed and informed loan amount provided as per eligibility.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • The main source was tied up with Paisabazaar Anchor.
  • Managed daily operations including lead sourcing, customer queries and requirement, eligibility checking as per scorecard, guiding disbursal process to customer

Education

Matriculation - Commerce

Govt. Boys. Sr. Sec School
New Delhi
01-2017

Intermediate - Commerce

Govt. Boys. Sr. Sec School
New Delhi
01-2019

B.com -

Collage of Vocational Studies
New Delhi

Skills

  • Basic Knowledge of Computer
  • Service Assistance
  • Relationship Management
  • Client Engagement
  • Product Knowledge
  • Good Communication
  • Value Selling

Declarations

I hereby declare that all information furnished is true to the best of my knowledge and I bear the responsibility for the correctness of above mentioned particularly.

Personal Information

Udhyog
  • Father's Name: Kanchan Giri
  • Date of Birth: 06/02/2001
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Languages

  • English
  • Hindi

Timeline

Relationship Manager

Indifi Technologies PVT LTD
06.2023 - 02.2024

Operation Executive

GC Web Venture PVT LTD (India Lends)
10.2021 - 03.2023

Matriculation - Commerce

Govt. Boys. Sr. Sec School

Intermediate - Commerce

Govt. Boys. Sr. Sec School

B.com -

Collage of Vocational Studies
KAPOOR GIRI