Keshav Singh
New Delhi
Summary
I work in an organization where I can contribute positively with my existing skills and enhance my knowledge in the process and thereby facilitate the horizontal and vertical growth of the organization.
Experienced with leading housekeeping teams to maintain exceptional cleanliness and guest satisfaction. Utilizes effective operational strategies to streamline processes and enhance productivity. Track record of implementing staff training programs to elevate service standards.
A hospitality professional prepared for leadership roles in housekeeping management. Proven track record of enhancing guest satisfaction and operational efficiency. Reliable team collaborator with focus on achieving results and adapting to changing requirements. Skilled in staff training, inventory management, and quality control.
Professional with substantial experience in hospitality management, ready to excel in leadership and maintain high standards. Strong focus on team collaboration, consistently delivering results and adapting seamlessly to changing needs. Skilled in staff supervision, inventory management, and implementing efficient cleaning protocols. Known for reliability and achieving exceptional cleanliness and organization.
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
1
1
Language
20
20
years of professional experience
Work History
Executive Housekeeper
Renaissance Hotel Ahmedabad
08.2025 - Current
- Conduct briefing for housekeeping associates, all Executives, Managers brief them for arrival guest preferences and cross check
- Conduct the training for housekeeping associates Inform and update about anydamage or theft, Loss in the guest rooms.
- Supervises daily super cleaning and periodical cleaning of rooms. And public areas Cleaning and maintenance
- Ensure rooms are prepared for renovation. Coordinates single point entry systemwith the room service, Laundry, Maintenance, Flouriest and the front office.
- Supervises and coordinates peat control operations flowers placement plants ensure that housekeeping associates are adhering to the company's procedures.
- Ensure that there is adequate equipment and that they in working condition requisition for all stocks required for floor. That is amenities linen, cleaning materials.
- Leadership and Administrative responsibilities
- Team managements, Scheduling, performance evaluations, training and developments
- Budgeting for department, inventory managements, Quality control, all reports
- GV Champion for the Department lead the team to Achieve the Guest voice goals we took many initiatives to improve the GV in all parameters
- Since Lat year Aug-2025 the Guest voice in room cleanliness we closed above 80% on MTD in all months and last year we archived K goal on room cleanliness
- This year we achieved in our 1st quarter GV score for ITR, 80% and Room cleanliness was 83.9% YDT, in April,2026 we closed ITR, 91.3% and room cleanliness is 91.5% MTD which was highest score ever
- Making Departmental all budgets, Monitoring the expenses control cost
- Laundry and linen managements, oversee laundry operations, ensure proper handling all linens
- Working on efficiency, innovation and sustainability programs
Housekeeping Manager
The Westin Sohna Resort and Spa
01.2024 - 08.2025
- Worked as a Housekeeping Manager with The Westin Sohna Resort and spa
Housekeeping Assistant Manager
The Westin Sohna Resort and Spa
03.2022 - 01.2024
- Worked as a housekeeping assistant manager with The Westin Sohna Resort and spa
Housekeeping Executive
The Westin Sohna Resort and Spa
07.2019 - 02.2022
- Worked as a Housekeeping Executive in The Westin Sohna Resort and spa
Housekeeping Executive
The Westin Gurgaon
12.2017 - 06.2019
- Worked with the Westin Gurgaon, As a Housekeeping Executive.
Housekeeping Associate
The Leela Ambiance Gurgaon
06.2009 - 12.2017
- Worked with The Leela Ambiance Gurgaon, June 2009 to Dec 2017 as a Housekeeping Associate.
Housekeeping Associate
The Imperial Hotel New Delhi
10.2007 - 06.2009
- Worked with The Imperial Hotel New Delhi, Oct 2007 to June 2009 as a Housekeeping Associate.
Housekeeping Associate and Minibar in charge
Taj Gateway Surat
04.2006 - 09.2007
- Worked as a housekeeping associate and minibar in charge at Taj Gateway Surat from April 2006 to September 2007.
Education
Graduation (B.A) -
Allahabad University
Skills
Basic Knowledge of computer
Knowledge of Computer Software of Hotel, Opera, IDS, RPMS, Fox-Pro and,Fidelio
Housekeeping
Staff training and development
Chemical handling
Staff management
Maintenance scheduling
Waste management
Quality assurance
Health and safety regulations
Staff scheduling
Inventory control
Task delegation
Accomplishments
- Honored with Certificate of the Best Employee Award in Taj Gateway Surat. Received Certificate Employee of the Year the Leela AmbianceGurgaon
- Honored with Certificate Best employee of the month the Leela Ambiance Gurgaon, 2012
- Honored with Certificate of the best Employee of the year in The Leela Ambiance Gurgaon in,2012
- Completed Leadership Development Program with The Leela Ambiance Gurgaon in 2017
- Honored with Guest Voice Champion Award the Westin Gurgaon in Mar 2018.
- Honored with best punctual associate in the Westin Gurgaon in 2018
- Received appreciation as the care for associate in Westin Gurgaon 2019.
- Honored with Executive of the month in Westin Sohna.2021.
- Received appreciation for care for Associates in Westin Sohna 2021
- Honored with Executive of the month in Westin Sohna 2022.
- Honored with Manager of the month Feb-2023 in The Westin Sohna
- Honored with Manager of the Year.2023 Jan,2024 in The Westin Sohna
- Honored with Manager of the month August 2024 in the Westin Sohna
- Served as an External Examiner for institute of Hotel Management Ahmedabad in April,2026 team recognized by the hotel team and General manager for representing the Renaissance Ahmedabad hotel professionally
Interests
Listening Music, Reading Books
DECLARATION
I hereby declare that all the information mentioned above are true and correct to best my Belief.
Timeline
Executive Housekeeper
Renaissance Hotel Ahmedabad
08.2025 - Current
Housekeeping Manager
The Westin Sohna Resort and Spa
01.2024 - 08.2025
Housekeeping Assistant Manager
The Westin Sohna Resort and Spa
03.2022 - 01.2024
Housekeeping Executive
The Westin Sohna Resort and Spa
07.2019 - 02.2022
Housekeeping Executive
The Westin Gurgaon
12.2017 - 06.2019
Housekeeping Associate
The Leela Ambiance Gurgaon
06.2009 - 12.2017
Housekeeping Associate
The Imperial Hotel New Delhi
10.2007 - 06.2009
Housekeeping Associate and Minibar in charge
Taj Gateway Surat
04.2006 - 09.2007
Graduation (B.A) -
Allahabad University