Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic
Karamjeet Kadyan

Karamjeet Kadyan

Karnal

Summary

Dynamic retail professional with a proven track record at Puma Sports India Pvt Ltd, excelling in inventory control and customer service. Recognized for enhancing store performance through effective team building and visual merchandising strategies, leading to improved customer satisfaction and operational efficiency. Committed to driving results and fostering a positive team environment.

Overview

9
9
years of professional experience

Work History

Retail Store Manager

Puma Sports India Pvt Ltd
Khanna
10.2023 - Current
  • Assigned tasks to team members, establishing clear priorities and objectives.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Organized merchandise displays according to seasonal promotions or special events.

Retail Store Supervisor

Puma Sports India Pvt Ltd
Panipat
04.2019 - 09.2023
  • Supervised a team of 7 retail associates, ensuring high-quality customer service and operational efficiency.
  • Evaluated store performance, and incorporated feedback to implement improvement plans.
  • Utilized POS systems and inventory management software to streamline operations and improve accuracy.
  • Trained new employees on store policies, customer service techniques, and sales procedures.

Guest Relations Executive

Carlton Hotel Singapore
Singapore
09.2016 - 02.2017
  • Facilitated efficient and effective front desk management every day.
  • Handled customer dissatisfaction diplomatically ensuring pleasant resolutions.
  • Assisted guests with check-in, check-out, and other inquiries in a timely manner.

Education

GED -

London School of Business And Finance
Singapore
05-2017

Skills

  • Inventory control
  • Visual merchandising
  • Sales data interpretation
  • Customer service
  • Team building
  • Employee onboarding support

Languages

Hindi
First Language
English
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Punjabi
Upper Intermediate (B2)
B2

Affiliations

Participated and organized extra curricular activities like donation to specially abled childs, cricket matches with other brands and football matches within the organization

Accomplishments

  • Best-performing store award by the Advance India Project Limited, Khanna, Punjab.
  • Cat of the Month for seven consecutive months.

References

References available upon request.

Timeline

Retail Store Manager

Puma Sports India Pvt Ltd
10.2023 - Current

Retail Store Supervisor

Puma Sports India Pvt Ltd
04.2019 - 09.2023

Guest Relations Executive

Carlton Hotel Singapore
09.2016 - 02.2017

GED -

London School of Business And Finance

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Karamjeet Kadyan