Relationship Manager and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. . Seeking new position with exciting challenges where great skills in leadership will be valued. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Work History
Relationship Manager
Indifi technologies Pvt ltd
Gurgaon
12.2023 - Current
Handling operations part for all the business loan applications. Achieving targets month on month basis from last one year.
Extended support to the team to disburse external lender Files such as ABFL, Northern Arc, IDFC, UGRO and IIFL Etc.
Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
Carrying Operations part of all the external lender Files, such as ABFL, Northern Arc, IDFC and IIFL, DMI, Ugro etc.
Dedicated team player, educating and guiding new team members for all the process related guidelines and process.
Achieved client loyalty through quality, productivity, service and proactive management.
Acknowledged as process and KYC expert for all the lenders, including In house lender- Riviera.
Education
Bachelor of Commerce -
School Open Learning
01-2023
Skills
Solution Management
Effective Customer Communication
Client Engagement
Relationship Building
Product Expertise
Customer Relationship Management
Time Management
Team Leadership
Sales Expertise
Languages
Hindi
First Language
Hindi
Proficient (C2)
C2
English
Elementary (A2)
A2
Accomplishments
Recognize as Star performer for the quarter of JFM 23.