Relationship Manager
Indifi technologies Pvt ltd
Gurgaon
12.2023 - Current
- Handling operations part for all the business loan applications. Achieving targets month on month basis from last one year.
- Extended support to the team to disburse external lender Files such as ABFL, Northern Arc, IDFC, UGRO and IIFL Etc.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Carrying Operations part of all the external lender Files, such as ABFL, Northern Arc, IDFC and IIFL, DMI, Ugro etc.
- Dedicated team player, educating and guiding new team members for all the process related guidelines and process.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Acknowledged as process and KYC expert for all the lenders, including In house lender- Riviera.