Summary
Overview
Work History
Education
Skills
Timeline
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Karan Kumar Nayak

Noida

Summary

Dedicated Team Leader with proven expertise in sales strategy, customer relationship management, and insurance services. Skilled in leading high-performing teams, resolving client issues, and driving business growth. Adept at project management, employee training, and market analysis. Known for a strong work ethic, punctuality, and delivering results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Senior Business Development Manager

SARV Insurance
12.2024 - Current
  • Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
  • Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
  • Increased sales revenue by strategically identifying and pursuing new business opportunities.
  • Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.

Team Leader

Star Health and Allied Insurance Company
08.2024 - 12.2024
  • Supervised daily operations, ensuring smooth workflow and team productivity.
  • Trained and mentored new employees on policies and sales procedures.
  • Monitored performance, provided constructive feedback, and boosted efficiency.
  • Resolved customer issues by collaborating across departments.
  • Managed 10-member sales team activities to consistently meet 90% of sales Targets.

Relationship Manager

Indiamart Intermesh Limited
02.2024 - 05.2024
  • Built and maintained strong client relationships to drive retention.
  • Coordinated with internal teams for seamless service delivery.
  • Identified upselling opportunities and supported clients with product knowledge.

Subject Matter Expert

Policybazaar Insurance Web Aggregator
10.2021 - 01.2024
  • Led team meetings and guided operations for workflow efficiency.
  • Supported training of new employees on sales and insurance processes.
  • Tracked team KPIs and provided actionable feedback.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Customer Support Specialist

Inergizer
03.2021 - 09.2021
  • Delivered excellent customer service using CRM tools.
  • Resolved inquiries with effective problem-solving techniques.
  • Managed multiple requests simultaneously while ensuring high-quality service.

Education

MBA - Marketing & Sales

Amity University
Noida
01.2026

Bachelor of Arts - Economics

St. Xavier's College
Ranchi
04.2019

Skills

  • Team Leadership & Employee Training
  • Customer Relationship Management (CRM)
  • Sales Strategy & Market Analysis
  • Effective Communication & Problem Resolution
  • Client Retention & Business Development
  • Sales closing
  • Industry networking

Timeline

Senior Business Development Manager

SARV Insurance
12.2024 - Current

Team Leader

Star Health and Allied Insurance Company
08.2024 - 12.2024

Relationship Manager

Indiamart Intermesh Limited
02.2024 - 05.2024

Subject Matter Expert

Policybazaar Insurance Web Aggregator
10.2021 - 01.2024

Customer Support Specialist

Inergizer
03.2021 - 09.2021

MBA - Marketing & Sales

Amity University

Bachelor of Arts - Economics

St. Xavier's College

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Karan Kumar Nayak