Karan Singh
Assistant Operation Manager/Team Lead Operations
Bangalore
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Assistant Manager/Team Lead-Operations
Awign Enterprises Private Limited
05.2020 - Current
- Team Leading:handled a team of 10 In Proctoring and Team of 7 in Audits
- Data Analysis-Prepared Live Dashboard on Spreadsheet,Analyzed Complex Data to forecast upcoming Trends
- Project Management-Created Process workflow/SOPs QC Measures and progress trackers for 12 projects
- Worked on projects Like TCS Proctoring,Swiggy Auditing,Ongrid BGV,Last Mile Delivery Projects and Invigilation projects
- Revenue: Increased the revenue By 15%-25%
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
KYC Associate
Slice
04.2019 - 12.2019
- Company Overview: A Fintech Company
- Responsible for Screening Profiles
- Audits
- Dashboard Managements
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Bachelor of Engineering - Computer science
Sapthagiri College of Engineering
08.2014 - 08.2018
12th - Science
Holy Mission Secondary School
03.2012 - 03.2014
Skills
Business Analysis
Certification
Power BI Certification, Udemy, 12/01/23, Present
Accomplishments
- Alpha Player Award, 06/01/22, Got best performer award for overachieving targets for more than 7 months.
- You Are A Gem Award, 02/01/23, Got award for best contributor to multiple projects.
Timeline
Assistant Manager/Team Lead-Operations
Awign Enterprises Private Limited
05.2020 - Current
KYC Associate
Slice
04.2019 - 12.2019
Bachelor of Engineering - Computer science
Sapthagiri College of Engineering
08.2014 - 08.2018
12th - Science
Holy Mission Secondary School
03.2012 - 03.2014
Power BI Certification, Udemy, 12/01/23, Present
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