Karan Sisodiya
Technical support exicutive
Ahmedabad
Summary
Dynamic Technical Support Executive with a proven track record at Prayosha Food Services Pvt. Ltd., excelling in technical troubleshooting and customer communications. Achieved high customer satisfaction by efficiently resolving issues and managing ticket systems. Committed to continuous learning and application support, ensuring clients receive accurate and timely assistance.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Technical Support Executive
Prayosha Food Services Pvt.Ltd
04.2024 - Current
- Delivered exceptional technical assistance through both phone and email channels while maintaining professionalism at all times.
- Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Continuously updated personal knowledge of industry trends and advancements in order to provide accurate information to clients.
Education
Bachelor of Science - Medical Microbiology And Bacteriology
04.2001 -
Skills
Technical troubleshooting
Timeline
Technical Support Executive - Prayosha Food Services Pvt.Ltd
04.2024 - Current
President Science College - Bachelor of Science, Medical Microbiology And Bacteriology
04.2001 -
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