karishma hinduja
HR Proffesional
Indore,Madhya Pradesh
Summary
Dedicated and results-oriented Human Resources Manager with 10 years of comprehensive experience in various - HR functions- Talent acquisition, University Relations, employee relation, Campus hiring and strategic HR planning. Adept at creating and implementing effective HR policies and programs to enhance organizational performance and foster a positive workplace culture.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
HR Manager -University Relation |Talent Acquisition | Employee Relation
Indiamart Intermesh LTD
05.2016 - Current
- Managing a Team of 10 Young HR professionals responsible for end-to-end Recruitment ( Campus ) for sales Division across Pan India - Front line and Mid-level
- Spearheaded Campus Hiring initiatives, successfully recruiting front and mid-level talent and reducing time-to-fill by 20%
- Conducting campus hiring events, establishing the company as an employer of choice among university students via various company Branding activity
- Responsible for maintaining healthy Relationship with Placement officers in order to conduct the Campus drives electively
- Responsible for stakeholder Management -Plan Hiring Requirement and drive most Effective Hiring plan& strategy, managing escalation and relationship to get best output
- Identify problem Statement in HR process and work towards process Improvement and enhancement along coaching, mentoring, reviewing, training the team members to ensure that they deliver the best
- Established and maintained effective employee relations, addressing concerns promptly and ensuring fair resolution of conflicts as a part of employee connect / engagement program for initial 3 months of employee life cycle resulting in 17% of reduced attrition
- Collaborated with cross-functional teams to streamline HR processes and improve efficiency in handling employee life cycle events.
Team Lead - Client Servicing
Indiamart Intermesh LTD
12.2015 - 04.2016
- Managed Team of 5 members with customer base of 1500 paid Customer, Worked closely with team members to archive monthly, quarterly and annual sales targets by generating revenue from existing client base via retention and upsell
- Taking escalation calls for retaining and renewing customers as well as maximizing revenue while up selling premium service to existing client base
- Extensively participate in business planning meetings to formulate strategies for business increment and synchronize with company specified goals and over achievement.
Executive - Business Delivery
Indiamart Intermesh Ltd
01.2015 - 11.2015
- Managing client's online promotion requirements
- Enhancing Paid catalog of customer by SEO and Educating clients about the marketplace and the online visibility tool
- Solving the client queries and issues to ensure satisfaction of clients along with client retention / renewal .
Education
Master of Business Administration ( HR and Finance ) -
ITM University
01.2013 - 01.2015
Skills
Talent acquisition
Employee relation
University Relation
Stakeholder Management
Team Handling
Campus Engagement
Campus Hiring
Direct hiring
Leadership
Employeee Engagment
Team management
Campus Recruitment
Recruitment
Talent acquisition
Recruitment and hiring
Recruitment Strategies
Languages
Hindi
Hindi
Certification
Certification in Talent acquisition
Timeline
HR Manager -University Relation |Talent Acquisition | Employee Relation
Indiamart Intermesh LTD
05.2016 - Current
Team Lead - Client Servicing
Indiamart Intermesh LTD
12.2015 - 04.2016
Executive - Business Delivery
Indiamart Intermesh Ltd
01.2015 - 11.2015
Certification in employee engagement
05-2014
Certification in value added Hr
05-2014
Certification in Talent acquisition
04-2014
Master of Business Administration ( HR and Finance ) -
ITM University
01.2013 - 01.2015
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