Karishma Roychowdhury
Mumbai
Summary
Results-driven Associate Product Manager skilled in end-to-end product development and client-focused solutions. Collaborates with sales and stakeholders to define solution scope, craft proposals, and deliver engaging demos. Translates business needs into functional requirements, leading stakeholder workshops and gap analysis. Partners with cross-functional teams to launch products, creating BRDs and roadmaps that enhance business value across Oil & Gas, Medical, and Financial Services sectors.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Product Manager
HCL Tech
Vijayvada, Andhra Pradesh
10.2025 - Current
Pre-Sales, Revenue Management & Business Analysis
- Collaborated with sales and client stakeholders during presales engagements to understand business requirements, define solution scope, and create compelling proposals and demos.
- Translated client needs into functional and technical requirements, ensuring alignment with product capabilities and business goals.
- Worked closely with cross-functional teams to drive the end-to-end product development lifecycle from ideation to delivery.
- Conducted requirement gathering workshops, stakeholder interviews, and gap analysis to define product features and enhancements.
- Created detailed BRDs, FRDs, user stories, and acceptance criteria to support agile development.
- Assisted in designing product roadmaps, prioritizing features based on business value, feasibility, and customer impact.
- Performed data analysis and generated business insights using Power BI to support decision-making and demonstrate product value.
- Developed and monitored revenue forecasts, tracking performance against targets to support strategic planning and business growth.
- Acted as a bridge between business and technical teams, ensuring clear communication and timely delivery.
- Continuously gathered customer feedback and market insights to enhance product functionality and improve user experience.
- Contributed to Go-To-Market (GTM) strategy by defining target customer segments, value propositions, pricing inputs, and sales enablement materials to support successful product launches and market penetration.
Associate Manager - BPM& Transformation
HCL Tech
Chennai
07.2023 - Current
- Designed AS-IS/TO-BE process maps and executed process mining to diagnose inefficiencies, uncover operational bottlenecks, and identify high-risk steps with elevated error probability.
- Identified and recommended automation opportunities (RPA) within Order-to-Cash cycle, streamlining processes and enhancing control effectiveness.
- Led end-to-end risk assessments across complex programs by evaluating data dependencies, change impacts, and workflow gaps-enabling leadership to proactively mitigate operational and financial risk.
- Delivered financial analyses, including budgeting, variance tracking, and cost optimization insights, to support strategic planning and improve forecasting accuracy.
- Developed executive-level dashboards and performance insights to inform leadership on operational risks, process inefficiencies, and value-creation opportunities.
- Conducted structured root-cause analyses for high-priority defects and collaborated with product and technology teams to drive rapid issue resolution and improve system reliability.
- Performed deep-dive transaction analysis and exception reviews, enabling early detection of patterns resembling fraud, data inconsistencies, or deviations from standard processes.
- Managed cross-industry portfolios (Medical, Financial and Oil & Gas Clients), ensuring process stability, regulatory compliance, and delivery excellence across multi-stakeholder environments.
Business Intelligence & Strategy Intern
Cognigix
Mumbai
02.2023 - 06.2023
- Defined user stories and business requirements with clear acceptance criteria, aligning initiatives with strategic objectives and operational policies.
- Managed sprint workflows in JIRA, prioritized demand, tracked requirement progress, and facilitated cross-functional alignment among product, business, and technology teams.
- Validated end-to-end data flows, transaction logic, and exception scenarios with cross-functional teams, ensuring process integrity and supporting informed decision-making.
Digital Transformation Analyst
RichesM Healthcare
Gurgaon
12.2022 - 02.2023
- Mapped end-to-end workflows and identified key risk triggers, aiding leadership in mitigating operational exposure and enhancing process reliability.
- Conducted gap analyses to identify structural and operational inefficiencies, recommending high-impact system enhancements to improve process performance.
- Developed business requirements with defined use cases, capturing exception scenarios and risk-sensitive process steps to inform strategic decision-making.
Customer Journey Strategy & Performance Analytics
IIFL
Mumbai
06.2022 - 07.2022
- Evaluated customer funnel performance across segments, identified high-impact drop-off points, and provided insights that shaped retention strategies and operational enhancements.
- Conducted funnel analysis, delivering insights that improved process reliability and informed data-driven decision-making.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Financial Analytics & Performance Insights
Nestlé India Limited
Mumbai
04.2022 - 05.2022
- Conducted financial and revenue analysis for new product launch, assessing pricing, revenue potential, cost implications, and informing Go-to-Market (GTM) strategy, including target segments and commercial viability.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Apprentice
NKGSB Bank
Navi Mumbai
04.2015 - 05.2015
- Facilitated payment processing, transaction validation, and discrepancy checks across customer accounts to maintain accuracy and support seamless operations.
- Verified unusual transaction entries during account reviews and coordinated escalations with supervisors to ensure timely resolutions.
- Assisted customers with account inquiries and transaction processing.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to streamline banking procedures.
Education
MBA - Digital Transformation
SVKM'S NMIMS
Vile Parle, Mumbai05-2023
Master's Degree - Accounting & Finance
Mumbai University (SIES)
Mumbai01-2021
B.COM - Banking & Insurance
Mumbai University SIES
Nerul01-2017
CA CPT -
ICAI
Mumbai01-2016
Skills
- Product Management
- Product Roadmap
- Use case development
- Business case development
- RFP development
- Business proposal
- Quote generation
- Stakeholder Management
- SQL
- Power BI
- Tableau
- Advanced DAX
- Jira
- Asana
Certification
- Business Analytics, 0004
- Essentials in Snowflake
- HR Compensation & Benefits
- People Analytics, 2025
- Advanced Power BI, 2025
- Resource Management for Business Goals, 2025
- Python for Everybody, University of Michigan, 2022
- Advanced Excel & SQL, Aptech
- Business Operations Analytics, NITIE/IIT Mumbai, 2022
- Law, Strategy & Regulation, London School of Economics, 2021
- BCG Digital Transformation & BCG Strategy Consulting Virtual Programs, 2020
- Strategic Management Professional - Level II, 2020
- Certified Indian Classical Singer, Madhyama Purna, 2022
Accomplishments
- Proposed Robotic Process Automation (RPA) solutions for the Order-to-Cash (O2C) function by collaborating with Subject Matter Experts (SMEs) and assessing process bottlenecks, resulting in improved operational efficiency.
- Performed an in-depth gap analysis for the Accounts Receivable (AR) function, identifying high-value focus areas and recommending actionable improvements to enhance performance and streamline processes.
- Received a full-time opportunity from NKGSB Bank based on strong performance during the internship.
References
Reference available upon request
Personal Information
- Bangalore
- Hyderabad
- Abroad
- Mumbai
- Delhi
- Chennai
Timeline
Associate Product Manager
HCL Tech
10.2025 - Current
Associate Manager - BPM& Transformation
HCL Tech
07.2023 - Current
Business Intelligence & Strategy Intern
Cognigix
02.2023 - 06.2023
Digital Transformation Analyst
RichesM Healthcare
12.2022 - 02.2023
Customer Journey Strategy & Performance Analytics
IIFL
06.2022 - 07.2022
Financial Analytics & Performance Insights
Nestlé India Limited
04.2022 - 05.2022
Apprentice
NKGSB Bank
04.2015 - 05.2015
MBA - Digital Transformation
SVKM'S NMIMS
Master's Degree - Accounting & Finance
Mumbai University (SIES)
B.COM - Banking & Insurance
Mumbai University SIES
CA CPT -
ICAI