Karishma Upadhyay
Summary
Career Objectives:
Energetic, self-motivated team player with 9+ years of real-world experience in business analysis, client servicing, and quality management. Excellent communication, presentation, and interpersonal skills. Seeking opportunities for learning and career growth in an intriguing organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Functional Consultant
Cloud Migration project
09.2023 - Current
- Company Overview: Domain: Oil and Gas
- Collaborate with clients and technical teams to assess the current on-premises infrastructure, applications, and data
- Identify migration goals, requirements, and constraints
- Developed a comprehensive migration strategy, including a detailed migration plan and timeline
- Creating customer journey roadmap and user stories for the epics
- Coordinate the migration of applications, databases, and data to the cloud
- Ensure data integrity, security, and compliance during the migration process
- Conduct rigorous testing of migrated systems to validate functionality and performance and identify and address any issues or discrepancies
- Provide training and documentation to help client teams understand and operate cloud-based systems
- Monitor and optimize cloud resource usage to control costs and maximize efficiency
- Suggest strategies for resource scaling and cost-saving
- Maintain detailed documentation of the migration process, configurations, and changes
- Provide regular progress reports to stakeholders
- Conduct Demo every week with client and project stakeholders for the user stories developed
- Domain: Oil and Gas
RPA Process Consultant
Accenture Technologies
08.2019 - 08.2023
- Company Overview: Domain: Life Science
- Liaised with business, functional and Dev IT teams globally to identify, access and define automation opportunities
- Created opportunity value cases to assesses prospective automation opportunities on multiple parameters
- Developed artefacts (PED, URS, BSPRA, Testcase, Traceability Matrix, among others) throughout the lifecycle of BOT development
- Managing multi-geography stakeholder's expectations and ensuring the delivery of RPA engagements successfully
- Capturing process map (AS-IS & TO- BE) using Microsoft Visio, status reporting, facilitating meetings and perform release handovers
- Performing operational activities like effective track changes requests/enhancements and incident throughout their lifecycles on tools like ServiceNow and Azure DevOps and ensuring turnaround time is met
- Domain: Life Science
Quality Consultant
ProcessLOGIX Consulting Pvt. Ltd.
04.2018 - 06.2018
- Implementation of ISO 27001:2013
- Implementation of ISO 9001:2015
Software Developer
Hexaware Technologies Ltd
02.2014 - 05.2017
- Company Overview: Domain: Airlines
- Developed the business case and strategy in order to migrate from different platform
- Optimized processes by creating efficient functional flows thus saving Client Cost up to $12000 per year
- Managing Quality Control activities like conducting defects prevention meetings, conducting reviews and maintain lockout sheets, conducting internal Audits
- Domain: Airlines
Education
Masters of IT Business Management -
Symbiosis Centre for Information technology
01.2019
Bachelor of Engineering - Information Technology
University of Mumbai
01.2013
Skills
- Resource Planning
- Stakeholder Management
- Software system design
- Business system evaluation
- Team coordination and collaboration
- Project lifecycle analysis
- KPI Tracking
- Product Strategy
- Vendor Management
- Business Planning
- Solution Design
- Critical Thinking
- Design thinking
- Sprint Planning
- Cybersecurity best practices
- Gap analysis
- API Integration
- Microsoft Visio
- Business process improvement
- Process Automation
Certification
AZ-900
Timeline
Functional Consultant
Cloud Migration project
09.2023 - Current
RPA Process Consultant
Accenture Technologies
08.2019 - 08.2023
Quality Consultant
ProcessLOGIX Consulting Pvt. Ltd.
04.2018 - 06.2018
Software Developer
Hexaware Technologies Ltd
02.2014 - 05.2017
AZ-900
Masters of IT Business Management -
Symbiosis Centre for Information technology
Bachelor of Engineering - Information Technology
University of Mumbai
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