Hi, I’m
KARPAGA PRABHU K R
Colachel
Summary
Dynamic Field Executive with Otis Elevator Company, skilled in customer relations and team leadership. Achieved significant reductions in system downtime through effective troubleshooting and maintenance. Proven ability to manage service schedules and ensure compliance with safety standards, while fostering strong collaboration with clients and logistics teams for seamless operations.
Overview
5
years of professional experience
Work History
Otis Elevator CompanyBangalore , Karnataka
Field Executive
02.2025 - Current
Job overview
- Perform preventive and corrective maintenance of elevators across residential and commercial facilities.
- Troubleshoot and resolve mechanical and electrical issues to reduce system downtime.
- Conduct safety inspections, performance evaluations, and ensure compliance with industry standards.
- Manage daily service schedules, document field activities, and submit accurate service reports.
- Collaborate with building management and customers to resolve complaints and provide technical support.
- Coordinate with logistics teams to ensure timely availability of spare parts for uninterrupted service.
- Maintain strict adherence to safety protocols and SOPs, ensuring zero on-site incidents.
Johnson Lifts Pvt Ltd (Bangalore Metro Rail Project) Bangalore, Karnataka
Junior Engineer
03.2021 - 01.2025
Job overview
- Oversaw the installation and commissioning of escalators for central government projects including Metro Rail.
- Managed field technicians and monitored daily progress against safety and project milestones.
- Delivered on-site technical support, resolved escalator faults, and coordinated with engineering teams.
- Prepared site reports and contributed to final project documentation and quality handover procedures.
- Installed escalator systems on infrastructure and commercial projects under senior supervision.
- Conducted scheduled service and emergency maintenance tasks as per SLAs.
- Supported verification and validation activities during handover stages.
- Participated in team meetings to review service performance and technical challenges.
Education
Sree Krishna Polytechnic CollegeNagercoil,Tamil Nadu
Diploma In Electrical And Electronics Engineering
04.2017
VV.K.P Higher Secondary SchoolColachel,India
SSLC
03.2014
Skills
Customer service
undefinedLanguages
Tamil
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Kannada
Elementary (A2)
Malayalam
Elementary (A2)
Timeline
Field Executive
Otis Elevator Company
02.2025 - Current
Junior Engineer
Johnson Lifts Pvt Ltd (Bangalore Metro Rail Project)
03.2021 - 01.2025
Sree Krishna Polytechnic College
Diploma In Electrical And Electronics Engineering
VV.K.P Higher Secondary School
SSLC