Karthick Raja K
Senior AR Associate
Chennai,Tamil Nadu
Summary
Accomplished Senior AR Caller at Guidehouse Pvt Ltd, adept in accounts receivable management and fostering team collaboration. Spearheaded process optimizations, exceeding collection targets and enhancing cash flow. Proven track record in training and mentoring, with a keen focus on HIPAA compliance and problem-solving, achieving significant improvements in efficiency and revenue generation.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Senior AR Caller
Guidehouse Pvt Ltd
Chennai
2022.08 - 2024.04
- Streamlined AR calling process by creating prioritized list of high-value accounts to focus on for maximum revenue impact.
- Trained new AR callers, sharing best practices and fostering collaborative team environment for continuous improvement.
- Exceeded monthly collection targets consistently by maintaining strong understanding of each client's specific financial situation and tailoring strategies accordingly.
- Assisted in development of departmental policies and procedures aimed at increasing efficiency within AR calling team.
- Improved cash flow by diligently monitoring account statuses and promptly initiating follow-up actions on outstanding payments.
Team Coordinator
Global Healthcare Billing Partners Pvt Ltd
Chennai
2020.10 - 2022.07
- Served as liaison between management and team members to address concerns and facilitate problem-solving initiatives.
- Implemented performance tracking systems to monitor individual progress and identify areas for improvement in Realtime.
- Directed weekly status meetings with agenda-setting, note-taking, and follow-up action items to ensure alignment among all stakeholders involved in ongoing projects.
- Assigned various tasks to group members according to skills and experience to achieve maximum productivity.
- Mentored junior team members, fostering professional growth through skill development workshops and one-on-one coaching sessions.
- Managed team workload to reach targets for specific tasks.
Junior Executive
Global Healthcare Billing Partners Pvt Ltd
Chennai
2018.12 - 2020.05
- Enhanced team productivity by streamlining processes and implementing efficient organizational systems.
- Coordinated internal training programs tailored towards enhancing employee skill sets relevant to their respective roles within organization.
- Initiate calls to insurance companies for claim resolution and follow-up
- Address patient inquiries regarding billing issues and provide clear explanations.
- Collaborate with internal teams to resolve discrepancies and expedite claims processing.
- Maintain detailed records of interactions and claim statuses for accurate reporting.
- Adhere to industry regulations and compliance standards in all communication and documentation.
Education
Diploma in Civil Engineering - Civil Engineering
A.T.A. Polytechnic College
Thirukkazhukundram 2015.06 - 2018.04
Skills
Accounts receivable management
Problem-Solving
Medical billing knowledge
Payment posting
Denial Resolution
HIPAA Compliance
Training and mentoring
Insurance Verification
Accounts receivable management
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Senior AR Caller
Guidehouse Pvt Ltd
2022.08 - 2024.04
Team Coordinator
Global Healthcare Billing Partners Pvt Ltd
2020.10 - 2022.07
Junior Executive
Global Healthcare Billing Partners Pvt Ltd
2018.12 - 2020.05
Diploma in Civil Engineering - Civil Engineering
A.T.A. Polytechnic College
2015.06 - 2018.04
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