NANDHA GOPAL S
Pollachi
Summary
Results-driven professional with deep experience in accounts receivable management. Skilled in resolving billing issues, optimizing collections processes, and maintaining strong client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, analytical thinking, and effective communication.
Overview
8
8
years of professional experience
Work History
Senior AR Caller
Omega Healthcare Services
01.2023 - Current
- Conducted regular audits of outstanding accounts, ensuring proactive intervention on potential risks to revenue collection.
- Improved cash flow by diligently monitoring account statuses and promptly initiating follow-up actions on outstanding payments.
- Conducted thorough research on insurance policies, ensuring accurate submission of claims for prompt reimbursements.
- Analyzed complex claim issues and collaborated with cross-functional teams to resolve disputes efficiently.
- Responded to customer inquiries and provided detailed account information.
Senior AR Caller
QBSS
06.2020 - 05.2022
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Initiated repossession process or service disconnection upon failure of other collection methods.
- Developed and documented collection procedures and policies to comply with government regulations.
- Got Promoted as a "PROCESS COACH".
Senior AR Caller
Omega Healthcare Services
06.2018 - 01.2019
- Constantly keep track of both electronic and paper claims
- Handling both the escalations from the Client and the Customer End
- Ensure all the escalations have been resolved on a daily basis
- Generating the report and sharing it to the Client on a regular interval of time.
Senior AR Caller
Access Healthcare Services
05.2016 - 05.2018
- Constantly keep track of both electronic and paper claims
- Always be watchful for any major rejections or denials from clearing houses/Carriers
- Ensure the AR days meet Industry Standards
- Analysis is the most important part of billing.
Education
B.E. in Mechanical Engineering -
Sri Eshwar College of Engineering
01.2014
D.M.E. -
P.A Polytechnic College
01.2011
Higher Secondary -
Palani Gounder School
01.2009
Board Examination (Matriculation) -
Our Lady of Lourdes Hr.Sec.School
01.2007
Skills
- HIPAA Compliance
- Denial Resolution
- Training and mentoring
- Medical Billing Expertise
- Accounts receivable management
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Excellent Communication
- Professional ethics
- Task Prioritization
- Work Planning and Prioritization
Personal Qualities
Completed TASKS on time., Ensured that DAILY DUTIES are completed., Produce WEEKLY REPORTS., Attend WEEKLY TESTS and keeping them UPDATED., Submit every task reports and exam reports to the mentor., Helps team members, Develops solution to the problem., Being prepared to meetings, Keeping COMMUNICATIONS polite and respectful.
Otherteamresponsibilities - Mutualrespect
- No joking when important issues are talked over and obtaining collective decision.
- Constantly learning something new and being eager to share it.
- Knowing when and how to ask for help and not being afraid to do so.
- Providing well-reasoned feedback.
Areas Of Interest
- SQL Server
- .net
Managementandpresentationskills
- Awarded 1st place in the group song competition, SECE-2013.
- Volunteer in many of the color activities of my organization.
- Actively participated as a Mentor to help my juniors on their Communication skill.
Personal Information
- Date of Birth: 05/28/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
The above given information are true to the best of my knowledge and belief.
Timeline
Senior AR Caller
Omega Healthcare Services
01.2023 - Current
Senior AR Caller
QBSS
06.2020 - 05.2022
Senior AR Caller
Omega Healthcare Services
06.2018 - 01.2019
Senior AR Caller
Access Healthcare Services
05.2016 - 05.2018
D.M.E. -
P.A Polytechnic College
Higher Secondary -
Palani Gounder School
Board Examination (Matriculation) -
Our Lady of Lourdes Hr.Sec.School
B.E. in Mechanical Engineering -
Sri Eshwar College of Engineering
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