KARTHIK A V
Door No 199/4 Opp Khb Colony J P Nagar Hospet
Summary
Results-driven and detail-oriented banking professional withv3.5 years of experience in retail banking, customer relationship management, financial analysis, and regulatory compliance. Proven track record of exceeding sales targets, enhancing client satisfaction, and streamlining banking operations. Adept at working in fast-paced environments with a strong focus on accuracy and integrity.
Overview
10
10
years of professional experience
Work History
ASSITANAT MANGER C1
ESAF Small Finance Bank Ltd
Koppal
05.2024 - Current
- Effectively engaging in Soft launching of the Branches and Further proceedings with offical launching of the Branches.
- Conduct credit assessments and due diligence for personal and business loan applications.
- Ensure compliance with internal policies and external regulations (KYC, AML, etc.).
- Supported daily branch operations including account management, transaction processing, and client inquiries.
- Trained and supervised junior banking associates, improving team efficiency.
- Manage a portfolio of high-value clients, providing tailored banking solutions and increasing customer retention.
- Led cross-selling initiatives that resulted in a increase in product penetration (credit cards, investment services, loans).
ASSITANAT MANGER 2
ICICI Bank Ltd
12.2021 - 04.2024
- Maintaining good relationship with customers and Generating referrals.
- Generating business and cross, sell all products and service of the Bank.
- Increasing Customers Base of the Branch.
- Achieving sales targets and providing customer service.
- Marketing Promotion Activities.
- Deepening of existing Current Account & Saving Account relationships.
- Smooth functioning of the branch and following banking norms.
- Know the issue and queries in a timely manner to ensure customer satisfaction and support the branch to do the value bankers productivity and revenue generation.
- Handling the first level of escalation for complaints and ensuring all customer complaints are resolved.
- Track and monitor TAT’s across all service.
- Timely getting work done from CRO’s.
- Supporting/Guiding of New CRO’s in Operations Work and Sales.
- Responsible for day-to-day operations and administration of the branch, ensuring strict compliance with Bank policies and procedures.
- Team Handling and managing all Branch Operations.
Site Manager Civil Engineer
A VENKATESH RAILWAY CONTRACTOR
HUBLI
02.2019 - 12.2021
- Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
- Monitored execution of contract work for compliance with design plans and specifications.
- Conducted project site visits to meet with construction staff, evaluate progress and discuss operational issues.
- Coordinated site investigations, documented issues and escalated to executive teams as needed.
- Maintaining company accounts and Regular GST, Yearly INCOME TAX Filling.
Environmental Engineer
PARYAAVARAN ENGINEERS AND CONSULTANTS
MYSORE
05.2018 - 01.2019
- Handled day-to-day running of STP AND WTP, ensuring high levels of productivity and progression.
- Managed team of [30] Operators, overseeing of performance, attendance, preparing Shifts and Monthly salary statements.
- Maintaining daily Reports, weekly Reports, Monthly Reports (ppt presentation), Maintenance schedule.
- Monthly Bill Preparation.
SITE ENGINEER
A V CONSTRUCTION
HUBLI
10.2015 - 05.2017
- Prepared and reviewed engineering specifications, scopes of work, schedules of payments and other documents.
- Monitored team of personnel during construction activities for compliance with health and safety requirements.
- Monitored execution of contract work for compliance with design plans and specifications.
- Reviewed construction work against technical designs and drawings to assess compliance.
- Visited construction sites daily to evaluate work quality.
Education
B.E - civil Engineering
Rao Bahadur YMahabaleshwarappa Engineering College
BALLARY06.2015
PUC - PUC
Sri Chaitanya PU College
BALLARY03.2010
SSLC - SSLC
Vivekanada High School
BALLARY03.2008
Skills
- Banking Software: Finacle, FIS
- CRM Tools: CRM ,VRM
- Microsoft Office Suite (Excel, Word, PowerPoint
- Customer relationship management
- Team leadership
- Operational efficiency
- Time management
- Relationship building
- Customer relations
- Problem resolution
- Excellent communication
Languages
- Kannada
- English
- Hindi
- Telugu
Personal Information
Title: Banking Professional
Timeline
ASSITANAT MANGER C1
ESAF Small Finance Bank Ltd
05.2024 - Current
ASSITANAT MANGER 2
ICICI Bank Ltd
12.2021 - 04.2024
Site Manager Civil Engineer
A VENKATESH RAILWAY CONTRACTOR
02.2019 - 12.2021
Environmental Engineer
PARYAAVARAN ENGINEERS AND CONSULTANTS
05.2018 - 01.2019
SITE ENGINEER
A V CONSTRUCTION
10.2015 - 05.2017
B.E - civil Engineering
Rao Bahadur YMahabaleshwarappa Engineering College
PUC - PUC
Sri Chaitanya PU College
SSLC - SSLC
Vivekanada High School