Karthik Gangadhariah

• Drove significant revenue growth by consistently
  exceeding quarterly upsell and cross-sell targets
  by 100%.
• Maintained a low churn rate (below 8%),
  fostering strong client relationships and long-term
  partnerships.
• Achieved $342k in ARR in 2023 while managing a
  portfolio valued at nearly $1 million.
• Recognized as a Top Performer in 2023 and Q1 &
  Q3 2024 for outstanding sales performance and
  client retention.
• Developed and executed strategic account
  plans to maximize upsell and cross-sell
  opportunities by aligning solutions with client
  needs.
• Proactively engaged with clients through Business
  Account Reviews and regular check-ins to ensure
  satisfaction, gather feedback, and provide
  ongoing support.
• Mentored new team members, facilitating their
  onboarding and accelerating their productivity.

• Exceeded targets by building, directing and motivating high-performing sales team.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Drafted comprehensive sales plans and approved budget expenditures to meet project goals.
• Liaised with marketing and product development departments to maintain brand consistency.
• Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
• Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Empowered and led driven sales team to build product awareness and exceeded revenue targets.

• Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
• Communicated with local organizations to build networks and develop leads.
• Tracked weekly sales to develop corrective action planning reports.
• Exceeded target individual average revenue goals year over year.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

Managed user accounts, resolved desktop/laptop issues, and administered application access.

Conducted end-user reviews for modified and new systems.