Karthik Kollipara
Summary
Experienced Workday HCM Support Analyst with a proven track record in enhancing system functionality and resolving user inquiries at Syngenta Services Private Limited. Demonstrated expertise in managing Workday security groups, role assignments, and user access, achieving a 30% reduction in unauthorized access incidents. Successfully maintained a 92% SLA compliance rate by addressing data discrepancies and resolving support tickets efficiently. Former HR Manager at Trianabot Technologies Pvt Ltd, responsible for streamlining the hiring process and implementing retention policies. As SR. HR Executive at Numeric Technologies India Pvt Ltd, managed recruitment processes and employee relations, ensuring smooth onboarding and exit formalities. Core competencies include incident management, technical issues analysis, stakeholder engagement, and security administration. Career goals include leveraging extensive HRIS experience to drive organisational efficiency and security compliance.
Overview
9
9
years of professional experience
Work History
Workday HCM Support Analyst - Core HCM & Security
Syngenta Services Private Limited
07.2022 - Current
- Supported L2 team by resolving user inquiries and enhancing system functionality.
- Supported daily operations of the Workday HRIS system.
- Understood implementation and provided solutions to user-raised issues, enhancing system usability.
- Defined and maintained Custom Organizations such as Company, Region, and Cost Center for reporting and security purposes.
- Created and updated Job Profiles, Job Families, and Locations to reflect organizational hierarchy changes.
- Monitored and resolved errors in critical business processes such as Hire, Termination, and Change Job.
- Configured collective agreements and contracts in Workday to align with organizational policies.
- Utilized Enterprise Interface Builder (EIB) for mass data uploads, achieving a 50% reduction in manual data entry time and ensuring timely updates to employee records.
- Addressed data discrepancies and resolved support tickets within agreed Service Level Agreements (SLAs), maintaining a 92% SLA compliance rate over the past year.
- Evaluated new updates released by Workday and supported stakeholders in managing changes effectively.
- Troubleshot absence requests and updated holiday calendars.
- Understand security configurations in the application, and address issues by closely working with security administrator
- Managed Workday security groups and role assignments, ensuring compliance with organizational policies and reducing unauthorized access incidents by 30%.
- Managed user access by updating Role-Based and User-Based Security Groups in accordance with business needs.
- Hands-on experience & good knowledge in executing the activate pending changes performed on BP Level & Domain level security.
HR Manager
Trianabot Technologies Pvt Ltd
07.2018 - 08.2020
- As a Human resource manager responsible for entire hiring process
- Closely working with the Hiring managers upon gathering the requirement & strive to meet the deadlines
- Follow up with the HR Ops team to fast track the hiring activities for onboarding the candidates ASAP
- Familiar with the process of creation of Job Profiles, position, hire employees, and Terminate Employee
- Taking care of Exit interviews & successfully implementing new policies in terms of retention management over the past 2 years
SR. HR Executive
Numeric Technologies India Pvt Ltd
03.2013 - 03.2018
- Handling the complete recruitment process of junior and senior level hiring's
- Sourcing the suitable Resources according to the requirements & standards of the organization with the help of sourcing portals like Dice & LinkedIn and sharing the gathered profiles to the concerned Team Head
- Screening & short listing the profiles as per the pre-requisites
- Follow up the consultants to check their availability for Tech- check's
- Negotiating on the Rate part while the process of Submission
- Giving a description of the work agreements, policies, procedures & Organizational Culture
- Properly filing relevant documents of the new joiners as required
- Handling all the queries of the employees such as salary, leaves, attendance, transfers and grievance handling
- Conducting Exit interview of candidates those who are Leaving/Resigning from the Organization by Trying to get constructive feedback for company and implement the corrective measures for Re- Hiring Process
- Helps the person to be relieved properly
- Issuing relieving letter & letter of Experience and making the arrangements for the full and final settlement
- Commutating the Time Sheets of the consultants to bill the clients as well as for Processing their Pay Roll
- Co –ordinating with the vendors regarding Time Sheets & Payment Issues
- Responsible for preparing SOW to as by Client's Request
- Co-ordinating with the newly joining consultants
- Taking care of Exit Formalities & implementing the Retention Methods Successfully
Education
Master of Business Administration - Human Resource & Marketing Management
Acharya Nagarjuna University
Skills
- Supervisory Organizations
- Staffing models
- Organizations Assignments
- Job Profiles
- Workday Login & access issues
- Security Groups
- Incident management
- Technical issues analysis
- User access management
- Security administration
- Stakeholder engagement
Websites, Portfolios and Profiles
https://www.linkedin.com/in/karthik-kollipara-4531ba56/
Training
HCM Core for Administrators, Workday
Timeline
Workday HCM Support Analyst - Core HCM & Security
Syngenta Services Private Limited
07.2022 - Current
HR Manager
Trianabot Technologies Pvt Ltd
07.2018 - 08.2020
SR. HR Executive
Numeric Technologies India Pvt Ltd
03.2013 - 03.2018
Master of Business Administration - Human Resource & Marketing Management
Acharya Nagarjuna University