Karthik Krishnan H
Business Analyst | Healthcare Consultant
Chennai
Summary
Healthcare consultant with 5+ years of experience in directing business through effective strategies and analytical approach. Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the brand.
Overview
5
5
years of professional experience
19
19
years of post-secondary education
2
2
Certifications
Work History
Manager - Business Analytics
Kauvery Hospital
04.2023 - Current
- Part of the Leadership Team responsible for setting up new hospital and driving the performance constantly above set monthly targets
- Leveraged data and analytics to make informed decisions and drive business improvements
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making
- Lead cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Developed and implemented business strategies to achieve business goals and stay competitive by coordinating with multiple stakeholders
- Maximized performance by monitoring activities and mentoring team members
Experienced Associate - Health Advisory
PwC US Advisory
05.2021 - 04.2023
- Worked on Vendor Assessment and ERP software selection for various Clients through requirement assessment, Gap Analysis, RFP Preparation and Vendor Scoring
- Work closely with the Tech Team based on client feedback on developing an Internal tool which is used to speed up the ERP selection process
- Scorecard development for various ERP selection engagements
- Revenue mapping and streamlining for various hospital chains across US
- Worked on Merger of two Pharma Giants and drafted the supply continuity tracker and regulatory tracker for various countries.
Senior Executive
Manipal Hospitals (Manipal Health Enterprises Pvt Ltd)
04.2019 - 05.2021
- Identified areas of improvement and formulated strategies to address the same
- Analysed data for different units and provided valuable Inputs to improve efficiency and effectiveness
- Net Promoter Score Bifurcation to understand Customer perception -Age-wise, Gender-wise, and Room-category wise
- Provided support to various teams in helping them in data collection, cleaning the data and giving them inputs for the same
- Implemented Various plans to increase the Feedback count and NPS Score
- Process redefining for Discharge and Health Check department
- Provided various analysis which helped in improving the efficiency in the bottom line
- Coordinated with various units for analysis and timely submission of Reports and Dashboards.
Education
PGDM - Healthcare Management -
T A Pai Management Institute
Manipal, Karnataka 07.2017 - 04.2019
Bachelor of Dental Surgery (B.D.S) -
Sree Mookambika Institute For Dental Science
Tamil Nadu 06.2011 - 11.2016
Class XII - undefined
Loyola School
Trivandrum, Kerala 08.2009 - 04.2011
Class X - undefined
Christ Nagar Senior Secondary School
Trivandrum, Kerala 06.1999 - 03.2009
Skills
Analytical Skills
Strategic Planning
Data Management
Interpersonal Skills
Operations Management
Planning and Execution
Certification
Human-Centered Design (PwC) - 07/2021
Personal Information
- Date of Birth: 09/04/93
- Gender: Male
Languages
English
Malayalam
Tamil
Hindi
Hobbies
Listening to Music, Playing Badminton and Travelling.
Timeline
Manager - Business Analytics
Kauvery Hospital
04.2023 - Current
Experienced Associate - Health Advisory
PwC US Advisory
05.2021 - 04.2023
Senior Executive
Manipal Hospitals (Manipal Health Enterprises Pvt Ltd)
04.2019 - 05.2021
PGDM - Healthcare Management -
T A Pai Management Institute
07.2017 - 04.2019
Bachelor of Dental Surgery (B.D.S) -
Sree Mookambika Institute For Dental Science
06.2011 - 11.2016
Class XII - undefined
Loyola School
08.2009 - 04.2011
Class X - undefined
Christ Nagar Senior Secondary School
06.1999 - 03.2009
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