Karthik Lakshminarayanan

• Overseeing and assisting With VMware deployments.
• Performing Migration and Upgrade Tasks on VMware products like NSX, vSphere etc.
• Suggesting partner/customer on best practices on deployments, scaling up/down, migration etc.
• Document and organize configurations and environment based on client requirement and templates
• Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
• Deliver VMware Training for Customer from APAC region both Live Online as well on Site.
• Scaling up on new available courses based on demand and self interest.
• Deliver IT basics training for Freshers within same organization as well as for Partners.
• Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
• Advised students on course selection, career decisions and other academic and vocational concerns.
• Making sure that candidates are engaging by interacting and bringing in scenario based questions.

Deliver Following Courses:

• vSphere - Install, Configure and Manage V7/V8
• vSphere - Operate, Scale and Secure V8
• vSphere - Troubleshooting V8
• vSAN - Install, Configure and Manage V8
• NSX - Install, Configure and Manage V3/V4
• NSX - Troubleshooting V4
• SDWAN - Install, Configure and Manage
• VMware Cloud Foundation V5

• Communication and Knowledge transfer within organization and clients.
• Hands-On experience on Microsoft products & platform, VMware product & Platform and Networking.
• Creating Internal Documentation on known issues and workaround that can be applied with help of R&D.
• Configuring and Monitoring Disaster Recovery for Clients using different solutions and Training internal Team on same.
• Setting up Partner Hosted Storage using Acronis Cyber Infrastructure.
• Creating Tickets, escalating cases on Timely manner and Reporting known issues to Product support and provide solution to Customers.
• Troubleshooting on VSS Snapshot Issues and identifying disk related issues on PCs and Servers.
• Submitting Data Center Operation tasks through JIRA for change and Customization.

• Installed and configured operating systems and applications.
• Configured hardware, devices, and software to set up work stations for employees.
• Ticketing Incidents and Requests According to priority with ticketing tools like ITSM, -Salesforce etc.
• Troubleshooting issues related to Windows OS and other Windows Applications.
• Managing Active Directory Accounts of Clients and Internal.
• Assisting Team for Migration of workload to a different Site.

• Configuring and Upgrading Windows and other Operating Systems.
• Assemble PC's for Customers and Clients like Schools, Small Office, Government Office.
• Fix/Replace Computer and Laptop parts based on issue.
• Troubleshoot basic Operating System Related Issues and software related issues.
• On call or remote assistance for troubleshooting Software Related issues.
• Connecting with Hardware Vendors when required for replacements and manage inventory.