KARTHIK NAIK

• Reviewed technical documentation thoroughly prior to release, guaranteeing accuracy and clarity for customers'' benefit.
• Developed comprehensive test plans to validate product functionality, performance, reliability, stability, and compatibility.
• Contributed significantly towards achieving ISO certifications or other industry-specific quality standards, ensuring a competitive advantage in the market.
• Established best practices for the QA department, fostering a culture of continuous improvement and excellence.
• Optimized QA workflows for efficiency through regular analysis of processes and identification of improvement opportunities.

Brands Handled :- Kholes, Express, Eddie Bauer

• Facilitated the successful launch of new products through rigorous pre-release testing efforts that ensured alignment with customer expectations and organizational goals.
• Cultivated a high-performance team environment by setting clear expectations, providing regular feedback, and recognizing top performers for their contributions to organizational success.
• Established a culture of continuous improvement by fostering open communication and promoting employee involvement in problem-solving initiatives.

Brands Handled :- EDDIE BAUER, CK, NORDSTROM, A&F - AQM With Certified -NQA

• Championed data-driven decision-making within the Quality Assurance department, leading to more informed and impactful strategic initiatives.
• Reduced production errors by training staff on best practices for quality assurance and monitoring performance.
• Implemented risk management strategies to identify potential areas of concern and proactively address them before they became critical issues.
• Conducted root cause analysis for recurring issues, leading to the implementation of effective preventative measures that reduced defects.
• Increased customer satisfaction by promptly addressing complaints and implementing corrective actions to prevent future issues.

• Supported company growth by ensuring adherence to industry standards, maintaining certifications, and preparing for audits.
• Improved customer satisfaction by addressing and resolving complaints in a timely manner.
• Maintained accurate records of inspection reports, tracking trends to identify potential areas for improvement.
• Assisted in the reduction of defects by conducting thorough root cause analyses and developing corrective action plans.
• Collaborated with cross-functional teams to identify areas for improvement, leading to increased efficiency and productivity.
• Conducted periodic reviews of manufacturing processes, identifying opportunities for cost savings while maintaining strict quality standards.
• Streamlined quality processes with the implementation of standardized testing methods and protocols.
• Assisted in the selection and evaluation of vendors based on their ability to meet established quality criteria.
• Updated quality control standards, methods, and procedures to meet compliance requirements.
• Mentored and encouraged employees to strive for excellence while fostering professional growth.
• Increased customer satisfaction through adherence to quality standards and customer requirements.
• Managed and archived quality documentation and participated in internal and external quality audits.