Kartik Naik
Surat
Summary
Versatile Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
21
21
years of professional experience
Work History
Senior Executive
Nilkamal Limited
Surat
08.2011 - Current
- Managed a high-volume of daily customer inquiries via phone, email, or in person.
- Negotiated pricing agreements with customers that maximized profits for the company.
- Maintained relationships with key customers by providing timely follow-up and account management services.
- Conducted research on customer preferences, competitor activities, and industry trends to identify areas of opportunity.
- Developed and implemented sales strategies to increase market share in assigned territories.
- Generated reports detailing progress against performance goals set forth by management.
- Coordinated smooth resolutions to customers' sales and service complaints with effective cross-functional collaboration skills.
Batliboi Limited
Jr.officer
Surat
08.2007 - 08.2011
- Assisted with daily operations such as ordering supplies and maintaining inventory levels.
- Compiled and maintained records of customer accounts and invoices.
- Reviewed all incoming emails from customers, responded appropriately and escalated complex queries where necessary.
- Resolved customer issues promptly and professionally while adhering to company policies and procedures.
Credit Executive
HDFC BANK LTD
SURAT
08.2006 - 08.2008
- Prepared reports detailing loan portfolio performance metrics.
- Negotiated terms and conditions of loan contracts.
- Verified accuracy of loan documents prior to approval.
Junior Officer
SHREE BALAJI AUXI-CHEM PVT.LTD
SURAT
05.2004 - 08.2006
- Maintained and reconciled general ledger accounts.
- Reviewed daily cash activity reports to ensure accuracy of information.
- Processed journal entries to record transactions accurately.
- Assisted in preparing monthly financial statements and supporting schedules.
Education
Bechlor of Commerce - Accounting
NAVYUG COMMERCE COLLAGE
SURAT04-2003
Skills
- Sales Presentations
- Business requirements gathering
- CRM proficiency
- Campaign Development
- Trend Analysis
- Marketing support
Languages
Hindi
First Language
English
Beginner
A1
Gujarati
Beginner
A1
Timeline
Senior Executive
Nilkamal Limited
08.2011 - Current
Batliboi Limited
Jr.officer
08.2007 - 08.2011
Credit Executive
HDFC BANK LTD
08.2006 - 08.2008
Junior Officer
SHREE BALAJI AUXI-CHEM PVT.LTD
05.2004 - 08.2006
Bechlor of Commerce - Accounting
NAVYUG COMMERCE COLLAGE
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