Kartik Srivastava
Noida
Summary
With a proven track record in client engagement and sales leadership, I excel in transforming complex challenges into actionable solutions. My expertise lies in fostering meaningful connections, leveraging inbound and outbound strategies to drive growth, and creating strategic partnerships that amplify impact. I thrive in dynamic environments, continuously refining approaches to exceed targets and elevate client success.
Overview
5
5
years of professional experience
Work History
Client Engagement - Team Lead
GreyB Research Pvt Ltd
Gurgaon
10.2022 - Current
- Led Client Onboarding and Support: Directed the onboarding process for new clients, ensuring a smooth transition and tailored setup, while providing ongoing support to maximize user engagement and satisfaction.
- Developed Strategic Partnerships: Cultivated and maintained strong relationships with key stakeholders, including universities, research funders, and governmental agencies, to drive client retention and growth.
- Managed Sales Outreach and Negotiations: Conducted targeted outreach, managed pricing and contractual negotiations, and worked closely with the sales team to close deals and expand market presence.
- Collaborated Across Teams: Worked closely with Marketing and Product teams to align client feedback with product development, strategize on market opportunities, and enhance overall client experience.
Client Engagement - Senior Associate
GreyB
Gurgaon
10.2021 - 09.2022
- Enhanced Communication and Support: Spearheaded client onboarding and ongoing support, leveraging strong communication skills to ensure a seamless experience and high satisfaction levels.
- Optimized Lead Generation and Qualification: Implemented effective inbound marketing and outbound sales strategies to generate and qualify leads, utilizing Pipedrive for tracking and managing the sales pipeline.
- Excelled in Contract Negotiation: Managed contract negotiations and pricing discussions, successfully closing deals and securing long-term agreements with universities, research funders, and governmental agencies.
- Identified and Acted on New Opportunities: Identified new business opportunities through inside sales and market analysis, collaborating with marketing and product teams to drive sales performance and expand market reach.
Client Engagement - Associate
GreyB
Gurgaon
02.2020 - 09.2021
- Facilitated Effective Communication: Managed client onboarding and provided ongoing support, ensuring clear and effective communication to enhance user satisfaction and engagement.
- Executed Lead Generation and Qualification: Utilized inbound marketing and outbound sales techniques to generate and qualify leads, efficiently using Pipedrive to track progress and optimize the sales funnel.
- Supported Inside Sales Efforts: Contributed to inside sales activities by identifying and acting on new business opportunities, enhancing sales performance through strategic lead management.
- Collaborated for Market Expansion: Worked with marketing and product teams to identify new opportunities, driving market expansion and supporting overall sales performance.
Education
Bachelors of Technology -
Jaypee Institute of Information Technology
Noida, IndiaClass XII -
Ryan International School
Noida, IndiaSkills
- Sales
- Written/Verbal Communication
- Tableau
- Client Engagement
- Teaching/Training
- Schedule Management
- Inside sales
- Consultative Sales
- Outbound lead generation
- Contract Negotiation
- Intellectual property Strategy
- Data Presentation & Analysis
- Sales Leadership
Accomplishments
- Traveled to various client locations in Singapore, India, Germany, France, Belgium, Netherlands, Switzerland, etc. to present our services and close big contracts with some of the largest companies and law firms in the world.
Languages
- English, Full Professional Proficiency
- Hindi, Native or Bilingual Proficiency
- French, Elementary Proficiency
Timeline
Client Engagement - Team Lead
GreyB Research Pvt Ltd
10.2022 - Current
Client Engagement - Senior Associate
GreyB
10.2021 - 09.2022
Client Engagement - Associate
GreyB
02.2020 - 09.2021
Bachelors of Technology -
Jaypee Institute of Information Technology
Class XII -
Ryan International School
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